Alton Towers Holidays is no longer an active Feefo customer
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kent
10 years ago
What Trusted Customer said about Alton Towers Holidays:
simple!
Booking was extremely straight forward. It was all done in a few easy steps.
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Trusted Customer
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stoke on trent
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Great service friendly helpful staff
Great service. The person I spoke to was very knowledgable and able to advise me on all I needed to know. Spent time making sure I had the best deal and nothing was to much trouble was polite and...
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Trusted Customer
Feefo Verified
10 years ago
Online bad by phone excellent
Spent the whole time filling in all my details just to be told I had to ring the booking line which was closed
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Trusted Customer
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Eye, Suffolk
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Quick and Easy
The booking was clear and easy to make on-line - i had a query which i called about and the phone was answered straight away. the person i spoke to was helpful and polite and my query was quickly...
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Disappointing! Unreliable!
The old website was much better.
Website said there were no woodland lodges left when trying to book 1, but then showed availability if we wanted to book 2 for a larger group!
Nearly charged...
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Trusted Customer
Feefo Verified
10 years ago
easy to use, no problems booking rooms online or over phone, staff always friendly and polite, have stayed in lodges, alton towers hotel and splash over the years, staff at all 3 areas are always...
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Trusted Customer
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Stoke on Trent
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Simple process, helpful staff.
I rang the Customer Experience team and booked a short break. The process was simple and the member of staff I spoke to was very helpful.
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Trusted Customer
Feefo Verified
10 years ago
easy to use, whether booking over internet or telephone
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Trusted Customer
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Dn12 2ew
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Looking forward birthday treat x
Booked online.site a little slow
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Trusted Customer
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CM36RG
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Disappointing, anxious, unprofessional,
I was left hanging on the phone twice for a long period of time (enough to eat my Sunday roast!) whilst they figured out how to book the two rooms I requested as computer was not allowing it to go...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
