We're sorry that you were dissatisfied with our service on this occasion. If you'd like to file a complaint with us, please contact customer.supportissues@allianz-assistance.co.uk. We take feedback really seriously to improve our services moving forward. If you have the time, we'd really appreciate hearing your thoughts on how we can be better. Please let us know using the same email address above. Thank you.
I am still awaiting my policy document....have written twice
Jamie Marchant
Allianz Assistance UK
5 years ago
Hi, thanks for getting in touch and we are sorry that there has been a delay in sending your policy documents to you. Please be advised that our team will be in touch with you soon to help you. Thank you.
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