Service
4.1
/5

5

4

3

2

1

158

37

10

8

32

245

ratings over the past year

Displaying all 1,216 reviews
Trusted Customer
4 years ago
Date of purchase: 29/12/2020
Good cover, but expensive.
Limiting stays to 31 days with the gold service level is poor in comparison with your competitors. I took out the annual insurance last year and have hardly been away. My bin has been out more than I...

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IL
Irina Sanchez de Lozada,Louis Sanchez de Lozada
4 years ago
Date of purchase: 29/12/2020
What Irina Sanchez de Lozada,Louis Sanchez de Lozada said about Allianz Assistance UK:
I paid but have not received my policy
I have not received my policy yet :( not even 1 email about when I will receive it. Please send it ASAP. It also not clear if it does cover COVID 19! Please advise.
Trusted Customer
4 years ago
Date of purchase: 16/12/2020
Travel insurance.
It was very quick and easy. Hope it works.
LP
Lesley Palmer
4 years ago
Date of purchase: 01/12/2020
What Lesley Palmer said about Allianz Assistance UK:
helpful staff, easy to understand,, polite and knowledgable
YES i would certainly recommend good price, excellent product and helpful staff
AB
Ashley Boyles
4 years ago
Date of purchase: 05/10/2020
What Ashley Boyles said about Allianz Assistance UK:
Good initial sales engagement
The sales engagement was good and the pricing better than others plus they have Covid cover for essential travel unlike there competitors. But can only truly comment at the end of my cover period...

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Lauren
Allianz Assistance UK
4 years ago
Hi Ashley, thank you for leaving a review and we're glad to hear that you're happy with your cover. We wish you a brilliant trip and hope you stay safe!
VO
Victoria Martins,Adebowale Onafeso
4 years ago
Date of purchase: 28/09/2020
What Victoria Martins,Adebowale Onafeso said about Allianz Assistance UK:
Fab
Fabulously fantastic
Merchant Logo
Lauren
Allianz Assistance UK
4 years ago
Thanks so much for the feedback, Victoria and hope you stay safe!
CL
Clem
London
4 years ago
Date of purchase: 22/09/2020
What Clem said about Allianz Assistance UK:
1st Class service
WB
William Booth
Oxfordshire
4 years ago
Date of purchase: 16/09/2020
What William Booth said about Allianz Assistance UK:
Seamless Renewal
Good service end to end. Email to advise expiry of current policy, link from there to renew, Covid explanation and a fair price. Well done to the team that out this together
Trusted Customer
4 years ago
Date of purchase: 26/08/2020
Good insurance
Easy to navigate site. Very competitive price. Covers things that other policies do not. Was able to take out the policy more than a year in advance of the holiday.
JC
Jakub Cepelak
4 years ago
Date of purchase: 23/08/2020
What Jakub Cepelak said about Allianz Assistance UK:
Great service
Just amazing!! Everything is clear and easy to find.
About Allianz Assistance UK
Allianz Assistance Group Level
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102 George Street, Croydon, Greater London, CR9 6HD, United Kingdom
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About Allianz Assistance UK
Allianz Assistance Group Level