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Abbotts Estate Agents Reviews

Rated
Excellent

An experienced Sales and Lettings Agent with over 160 years' experience.

Service
4.2
/5

5

4

3

2

1

110

25

12

7

18

172

ratings over the past year

Displaying all 702 reviews
VC
Valued Customer
8 years ago
Date of purchase: 20/12/2016
What Valued Customer said about Abbotts Estate Agents:
A good initial service, not so great in the middle but brilliant once Susan...
A good initial service, not so great in the middle but brilliant once Susan took care of us!
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Customer Relations Team
Abbotts Estate Agents
8 years ago
Thank you for taking the time to leave us a review! I'm glad to hear that Susan made your experience brilliant and I will ensure your comments reach her. 
CH
Clare Hunt
Norfolk
8 years ago
Date of purchase: 09/11/2016
What Clare Hunt said about Abbotts Estate Agents:
A refreshing change!
They really loved our property and truly promoted it to clients. Alex was so professional, patient and diligent.
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Customer Relations Team
Abbotts Estate Agents
8 years ago
I am really pleased that you were able to take advantage of the great service the team at Abbotts in Hunstanton provide to their customers. Thank you so much for a great review.
Trusted Customer
8 years ago
Date of purchase: 11/11/2016
Average service by Abbotts Countrywide Estate Agents
Hard sell enhanced pack annoying sliding scale rates iritating
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Customer Relations Team
Abbotts Estate Agents
8 years ago
Thank you for leaving your feedback. Countrywide values all customer feedback and I will ensure your comments are passed onto the Regional Manager. Many Thanks.
Trusted Customer
8 years ago
Date of purchase: 15/11/2016
Excellent service by Abbotts Countrywide Estate Agents
The excellent and service and advice.
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Customer Relations Team
Abbotts Estate Agents
8 years ago
I am so pleased that you were able to take advantage of the great service the team at Abbotts in Shenfield offer to all their customers. Thank you for a lovely 5* review.
VC
Valued Customer
8 years ago
Date of purchase: 15/11/2016
What Valued Customer said about Abbotts Estate Agents:
Poor at first, service improved
Very poor to begin with. A bit to much pressure to make decisions that I now regret (e.g. choice of Solicitor.) Also having paid a mega amount for pro photos, these photos were lost and just iPhone...

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Customer Relations Team
Abbotts Estate Agents
8 years ago
I am pleased that you were able to take advantage of the great service the team at Abbotts in Cromer offer all their customers. I am sorry to hear that there were a few issues at the start, however I am pleased the team were able to sort those for you. Thank you for your review.
CB
Catherine Boyd
Ely
8 years ago
Date of purchase: 18/11/2016
What Catherine Boyd said about Abbotts Estate Agents:
Good service by Abbotts Countrywide Estate Agents
Pat, Jess and the team were all very helpful and communicative throughout.
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Customer Relations Team
Abbotts Estate Agents
8 years ago
I am so pleased that you benefitted from the great work the team at Abbotts in Ely do for their customers. I will pass on your comments to the team and their Regional Manager. Thank you so much for a wonderful review.
Trusted Customer
8 years ago
Date of purchase: 09/11/2016
Sale was not carried out as explained ( open day open door policy) Coms wer...
Sale was not carried out as explained ( open day open door policy) Coms were poor. Our contact changed jobs mid sale. Meter readings not taken at end!
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Customer Relations Team
Abbotts Estate Agents
8 years ago
I am sorry to hear that your experience at Abbotts did not meet your expectations. Thank you for leaving your feedback. Countrywide values all customer feedback and I will pass on your comments to the Regional Manager. Many Thanks
VC
Valued Customer
8 years ago
Date of purchase: 18/11/2016
What Valued Customer said about Abbotts Estate Agents:
Excellent service by Abbotts Countrywide Estate Agents
Very helpful and reassuring throughout this very stressful process.
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Customer Relations Team
Abbotts Estate Agents
8 years ago
Thank you for the wonderful review! 
SS
Subas Sunuwar
ip77rq
8 years ago
Date of purchase: 28/10/2016
What Subas Sunuwar said about Abbotts Estate Agents:
Overall good service but had some issue with communications as I am away ou...
Overall good service but had some issue with communications as I am away out of the country and couldn't get email replies for what I asked from time to time.
Trusted Customer
8 years ago
Date of purchase: 19/10/2016
Good communication
Speedy responses and good communication with me which kept me informed about progress of my sale.
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Customer Relations Team
Abbotts Estate Agents
8 years ago
Thank you for the great review! We find that communication is the key to excellent customer service and our Abbotts branch in Cromer is leading the way!
About Abbotts Estate Agents
Established in 1850, Abbotts have been buying, selling and letting properties throughout Essex, Suffolk, Cambridge and Norfolk. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.
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Cumbria House, 16-20 Hockliffe Street, Leighton Buzzard, Bedfordshire, LU7 1GN, United Kingdom
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About Abbotts Estate Agents
Established in 1850, Abbotts have been buying, selling and letting properties throughout Essex, Suffolk, Cambridge and Norfolk. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.