Booked course which was cancelled 2 days later. New date went without a hitch. Pre course work received in plenty of time, venue was good, trainer excellent, very knowledgeable and patient. Easy to...
Διαβάστε περισσότερα
Hayley Rissmann
ILX Group
9 years ago
Hello Sarah,
We're sorry you had some initial issues with the original course date, but are very pleased that you overall enjoyed the course. Many thanks for your kind review, we appreciate the positive comments.
My previous and recent enquiries have been dealt with efficiently and very informative.
Κριτικές προϊόντων
Hayley Rissmann
ILX Group
9 years ago
Hello,
I'm sorry to hear that you that you were unhappy with the amount of preparation time. Nevertheless, I hope your experience with our PRINCE2 course was positive overall. We welcome any further comments about our products and services.
Many thanks for your review.
Ημερομηνία αγοράς: 23/06/2017
0
Κοινοποίηση
Αξιόπιστος πελάτης
9 years ago
The book critical to the course didn't arrive on time.
The training lacked variety of methods
Hayley Rissmann
ILX Group
9 years ago
I’m very sorry to hear that you were unhappy with the training you received from ILX Group, and the book did not arrive in time. Here at ILX we pride ourselves on the level of training and customer support we endeavour to provide to our clients.Our customer support team will always look to resolve issues as quickly as possible, however, should you need any further assistance, please don’t hesitate to get in touch with us on 0118 321 5090 or bookings@ilxgroup.com.
Many thanks for your comments.
Ημερομηνία αγοράς: 05/06/2017
0
Κοινοποίηση
Αξιόπιστος πελάτης
9 years ago
The customer support team were very helpful in supporting us to book onto the course and then make the necessary amendments e.g. change date due to personal circumstances.
Fantastic trainer - really good course. hopefully I have passed! The set up was very well organised and the course delivered in a way which was easily digested - made a complex subject very...
Διαβάστε περισσότερα
Κριτικές προϊόντων
Ημερομηνία αγοράς: 12/06/2017
0
Κοινοποίηση
TC
Trusted Customer
9 years ago
Τι είπε ο Trusted Customer για ILX Group:
The actual eLearning package and the classroom activities were excellent but the administrative side of things was often poor:
•Having realised that I had not received any joining instructions I...
Διαβάστε περισσότερα
Hayley Rissmann
ILX Group
9 years ago
I’m very sorry to hear that you were unhappy with the service you received from ILX Group. We would like to say thank you for the detailed feedback, explaining your experience, this helps us put in place preventive measures to stop this happening for future candidates. Here at ILX we pride ourselves on the level of care and customer support we endeavour to provide to our clients.I will therefore pass on your feedback to a member of the specialist learning development team as a priority. If you would like to get in touch with our customer care team to discuss this further, then please contact us on 0118 321 5090 or at bookings@ilxgroup.com.
Κριτικές προϊόντων
Ημερομηνία αγοράς: 08/05/2017
0
Κοινοποίηση
TC
Trusted Customer
9 years ago
Τι είπε ο Trusted Customer για ILX Group:
The training itself was fantastic, the trainer was a great subject matter expert, explained things very well & made sure that he answered our questions satisfactorily.
The only reason that I rated it...
Διαβάστε περισσότερα
Hayley Rissmann
ILX Group
9 years ago
I’m very sorry to hear that you were unhappy with the service you received from ILX Group.
Here at ILX we pride ourselves on the level of care and customer support we endeavour to provide to our clients.I will therefore pass on your feedback to a member of the specialist learning development team as a priority. If you would like to get in touch with our customer care team to discuss this further, then please contact us on 1300 459 459 or at bookings@ilxgroup.com.
Great course content with enthusiastic and passionate delivery from course tutor. The experience with the sales office in making arrangements for the course was not the best. There was a reluctance...
ILX delivers accredited training to thousands of customers across the world every year.
We know learning has the power to transform lives and businesses. That's why we create learning experiences that inspire real, lasting change. Our courses will build new skills, changed behaviours, and greater confidence that lead to improved individual and collective performance.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
ILX delivers accredited training to thousands of customers across the world every year.
We know learning has the power to transform lives and businesses. That's why we create learning experiences that inspire real, lasting change. Our courses will build new skills, changed behaviours, and greater confidence that lead to improved individual and collective performance.
That's excellent to hear! Many thanks for the kind review. We strive to provide a high calibre of service, so your comments really are appreciated.
Kind Regards,
Hayley Rissmann