ILX delivers a wide range of accredited learning & development solutions that transform personal and organisational performance.
Εξυπηρέτηση
4.4
/5
Προϊόν
4.1
/5
5
4
3
2
1
6
1
0
0
1
8
βαθμολογίες κατά το προηγούμενο έτος
Εμφάνιση όλων των 876 κριτικών
Αξιόπιστος πελάτης
9 years ago
Problems with adobe flash
Hayley Rissmann
ILX Group
9 years ago
Hello,
We're sorry there was a delay in getting back to you, we wanted to investigate the best way to resolve this for you. Would you be able to direct your query to contactus@ilxgroup.com? This is the best point of contact for any issues with e-learning materials. We're sorry you experienced difficulties with your course, we welcome any feedback on how to improve.
The course itself was great. Very informative, practical and a great tutor.
The pre-course needs checking. I didn't receive my manual until the day before (after chasing) which left not time before...
Διαβάστε περισσότερα
Hayley Rissmann
ILX Group
9 years ago
Hello,
We apologise for the delay in receiving your manual, but are glad to hear that overall you had a good experience on our course. We appreciate your feedback and wish you the best in getting the most out of your course.
Helpful throughout and flexible around the candidate's needs
Hayley Rissmann
ILX Group
9 years ago
Hello Sreyashi,
Many thanks for the kind review! It's great to hear your needs were met. We hope you get the most out of your course.
Kind Regards,
Hayley
Ημερομηνία αγοράς: 17/05/2017
0
Κοινοποίηση
TC
Trusted Customer
9 years ago
Τι είπε ο Trusted Customer για ILX Group:
Course cancelled, no replacement date. Still waiting for refund.
Hayley Rissmann
ILX Group
9 years ago
Hello Michaela,
We're sorry for the experience you've had with our service. We are currently looking into the matter and will get back to you as soon as possible. Thank you very much for your patience.
Kind Regards,
Hayley
Hayley Rissmann
ILX Group
9 years ago
Hello Michaela,
Thank you for your patience whilst we investigated this matter. Unfortunately there was a lapse in communication between our sales and finance teams, which caused your refund request to not be processed. I can tell you however that your refund was processed on the 4th September and should be in your bank account. We're very sorry for the inconvenience this has caused you, and we hope this has not deterred you from considering using the ILX Group in the future. If you have any further questions, please don’t hesitate to get in touch with us on 0118 321 5090 or bookings@ilxgroup.com.
The training ILX provided for my certification is of high quality. It is well-thought out and not exhausting at all. The syllabus and content is structured well and easy to follow.
The customer...
Διαβάστε περισσότερα
Hayley Rissmann
ILX Group
9 years ago
Hi Randall,
That's great to hear! Many thanks for the kind review. We're glad you had a positive experience with both our products and services. We hope to maintain this standard going forward.
Our trainer Karen was very enthusiastic and able to motivate and give a deep understanding of the project management method PRINCE2, and how to apply it in reality. She gave a huge amount of examples...
Διαβάστε περισσότερα
Hayley Rissmann
ILX Group
9 years ago
Hello Jens,
Thanks so much for the great review! We appreciate the recommendation and wish you the best in applying what you have learnt.
Kind Regards,
Hayley
Κριτικές προϊόντων
Ημερομηνία αγοράς: 27/06/2017
0
Κοινοποίηση
TC
Trusted Customer
9 years ago
Τι είπε ο Trusted Customer για ILX Group:
2 x Training courses were good
The negatives:
- no dates in Manchester and Leeds cancelled at short notice
- use of Peoplecert. By the exam, only three of ten people had managed to register for a...
Διαβάστε περισσότερα
Hayley Rissmann
ILX Group
9 years ago
Hello Karen,
We apologise for the negative experiences you had with the ILX Group. We always endeavour to provide a high standard of service, and hope that overall your experience with our training was positive. Thank you for the constructive feedback regarding registration. If you have any more comments for us, please don’t hesitate to get in touch with us on 0118 321 5090 or bookings@ilxgroup.com.
Kind Regards,
Hayley Rissmann
Κριτικές προϊόντων
Ημερομηνία αγοράς: 05/07/2017
0
Κοινοποίηση
TC
Trusted Customer
9 years ago
Τι είπε ο Trusted Customer για ILX Group:
Well trained, organised and understanding instructor. Excellent resource material including slides, textbooks, worksheets and stationary needed to succeed.
Clear strategy to passing.
Hayley Rissmann
ILX Group
9 years ago
Hello Edwin,
Many thanks for the great review! We're pleased to hear you had a positive experience with our course and services. Congratulations on your success.
ILX delivers accredited training to thousands of customers across the world every year.
We know learning has the power to transform lives and businesses. That's why we create learning experiences that inspire real, lasting change. Our courses will build new skills, changed behaviours, and greater confidence that lead to improved individual and collective performance.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
ILX delivers accredited training to thousands of customers across the world every year.
We know learning has the power to transform lives and businesses. That's why we create learning experiences that inspire real, lasting change. Our courses will build new skills, changed behaviours, and greater confidence that lead to improved individual and collective performance.
We're sorry there was a delay in getting back to you, we wanted to investigate the best way to resolve this for you. Would you be able to direct your query to contactus@ilxgroup.com? This is the best point of contact for any issues with e-learning materials. We're sorry you experienced difficulties with your course, we welcome any feedback on how to improve.
Kind Regards,
Hayley