Holiday Gems δεν είναι πλέον ενεργός πελάτης της Feefo
Εμφάνιση όλων των 6,855 κριτικών
MB
Mr Paul Butler
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Mr Paul Butler για Holiday Gems:
Girl helped me get boarding passes sorted as Ryan air could not get me logged on. Great thanks Finn.
Review Team
Holiday Gems
4 years ago
Thank you for taking the time to share your experience, Paul - it is always appreciated.
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Κοινοποίηση
MR
Mrs Brenda Rushton
Επαληθευμένη από το Feefo
Stafford
4 years ago
Τι είπε ο Mrs Brenda Rushton για Holiday Gems:
We have now booked several holidays via Holiday Gems, each time the staff have been amiable, efficient, and taken t to explain the details at every step of the booking process. Cannot recommend them...
Διαβάστε περισσότερα
Review Team
Holiday Gems
4 years ago
Wow - what great feedback, Brenda. That you for your loyalty and for taking the time to share your positive review.
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Κοινοποίηση
ME
Mr Christopher Edkins
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Mr Christopher Edkins για Holiday Gems:
Easy Booking Clear Pricing,unfair charging for making payments only downfal
Easy booking procedure, clear pricing, very helpful staff, quick communication only downfall charge you every time you make a payment
Review Team
Holiday Gems
4 years ago
Thank you for your positive comments. Whilst we appreciate the feedback regarding the processing fee, we are sure that you will appreciate that every payment made has to be administered and reconciled and we thank you for your co-operation and understanding.
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Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
So helpful
They count ha e helped me any more than they did and all I can say Is thanks for everything yous did for me
Review Team
Holiday Gems
4 years ago
We thank you for taking the time to post such positive comments and we are delighted that the service exceeded your expectations.
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Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
They never fail me, always a great experience 5 stars on all fronts
I am a returning customer, could not fault HG’s for their response on a Covid cancellation, I would not hesitate in recommending them to anyone brilliant customer journey big shout out to David for...
Διαβάστε περισσότερα
Review Team
Holiday Gems
4 years ago
Thank you so much for your loyalty and for taking the time to share your positive comments. The team do so appreciate it !
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Κοινοποίηση
MC
Mr Martin Cottam
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Mr Martin Cottam για Holiday Gems:
An excellent experience, our holiday was fantastic and trouble free.
This will be the second time I booked via Holiday Gems. During the booking process I dealt with Paul and Aiden, they were both knowledgeable and personable. It makes a difference talking to a human...
Διαβάστε περισσότερα
Review Team
Holiday Gems
4 years ago
Thank you for taking the time to post such positive comments, Martin, and for your loyalty to the Company. It is appreciated by the whole team
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Κοινοποίηση
MG
Mr GLENN Gourlay
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Mr GLENN Gourlay για Holiday Gems:
A 5 star service
When I had a problem with out holiday as the grand children had not been vaccinated, Paul at holiday gems bent over backwards and took the time that we needed to resolve our problem.
He gave us a 5...
Διαβάστε περισσότερα
Review Team
Holiday Gems
4 years ago
We know that Paul will always endeavour to source the best possible outcome, Glenn, and he will appreciate the time taken to share your experience.
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Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
Easy to book.
Brilliant service, friendly and experienced.
Review Team
Holiday Gems
4 years ago
We are delighted that our service exceeded your expectations and we thank you for sharing your positive experience.
0
Κοινοποίηση
MB
Miss Viviana Buresova
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Miss Viviana Buresova για Holiday Gems:
Constant fees.
The price changed I was asked to pay more. I had to decide then on the spot over the phone and I agreed. I was then told I would receive an email to pay. I did not. By this point I changed my mind,...
Διαβάστε περισσότερα
Review Team
Holiday Gems
4 years ago
Hello Viviana, our booking terms and conditions to which you agreed when booking online describe that you are subject to cancelation fees once you agree to the costs. The arrangements were confirmed for you once you did and albeit only a short time later that you wished to cancel, the fees were then in place. We can see that a consultant assisted you in a telephone call about how to pay and are sorry that you feel any of this was unfair.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
