Very informative and assisted me with my queries and details. they were patient and walked me through the process and continue to confirm if I understood.
CX
SPCA Pet Insurance
2 years ago
Hi Danielle,
We are happy to hear of the great service that you received when speaking with our team member and that we have been able to assist you with your insurance needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Produktanmeldelser
Købsdato: 30/10/2023
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 years ago
Very simple process
CX
SPCA Pet Insurance
2 years ago
Hi there,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
The online quote has provided everything I needed and I am happy with purchase online. However with no reminding of the possibility receiving your call, the team kept calling me about the quotations...
Læs flere
CX
SPCA Pet Insurance
2 years ago
Hi there,
Thank you for taking the time to share your feedback with us and we are sorry to hear of your frustrations.
From time to time, we try to keep in touch with customers who have made enquiries with us.
We like to stay up to date to see if we can help them with their insurance needs as their circumstances change. We apologise for any inconvenience caused in doing so.
I have passed your feedback on to the relevant team and requested for you not to be contacted again regarding this quote in the future.
Kind regards,
Alisa
Produktanmeldelser
Købsdato: 24/10/2023
0
Del
LM
Litalia Macfarlane
Bekræftet af Feefo
2 years ago
Hvad Litalia Macfarlane sagde om SPCA Pet Insurance:
Amazingly easy process.
CX
SPCA Pet Insurance
2 years ago
Hi Litalia,
We are happy to hear that arranging your cover was made easy and that we have been able to assist you with your insurance needs.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Policy provides better cover than some other pet insurance pollicies
CX
SPCA Pet Insurance
2 years ago
Hi there,
Thank you for sharing your review with us, it is a pleasure to hear about the value you have found within your policy.
Kind regards,
Scott
Produktanmeldelser
Købsdato: 21/10/2023
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 years ago
Online enquiry then great follow up from customer services on the phone to answer any questions
CX
SPCA Pet Insurance
2 years ago
Hi there,
It is a pleasure to hear about your appreciation regarding our service and that you have enjoyed the follow up.
Thank you for sharing your feedback and for taking the time in providing us with your review.
Kind regards,
Scott
Købsdato: 17/10/2023
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 years ago
Bit cheeky to send a survey before I've received my policy documents
CX
SPCA Pet Insurance
2 years ago
Hi there,
Thank you for sharing your review with us, I appreciate you bringing this to our attention.
As this email is system generated, our correspondence can sometimes be filtered in to the spam/junk folder of an inbox.
However, I have notified our team about your concern and arranged for someone to look into this.
Kind regards,
Scott
CX
SPCA Pet Insurance
2 years ago
Hi there,
I understand that our team has actioned your request.
Please do not hesitate to reach out if you do require any further assistance.
Kind regards,
Scott
Produktanmeldelser
CX
SPCA Pet Insurance
2 years ago
Hi there,
Thank you for sharing your review with us, I appreciate you bringing this to our attention.
As this email is system generated, our correspondence can sometimes be filtered in to the spam/junk folder of an inbox.
However, I have notified our team about your concern and arranged for someone to look into this.
Kind regards,
Scott
Købsdato: 17/10/2023
0
Del
KM
Katrina Mcdermott
Bekræftet af Feefo
2 years ago
Hvad Katrina Mcdermott sagde om SPCA Pet Insurance:
Charly went through what the policy covers really well. She was able to answer all my questions.
CX
SPCA Pet Insurance
2 years ago
Hi Katrina,
It is wonderful to hear of the service that you received when speaking with our team member, Charly, and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Produktanmeldelser
Købsdato: 16/10/2023
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 years ago
Friendly staff, detailed premium, answer my queries
CX
SPCA Pet Insurance
2 years ago
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Produktanmeldelser
Købsdato: 10/10/2023
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 years ago
Very Friendly, explained all I needed to understand, would tell family and friends.
CX
SPCA Pet Insurance
2 years ago
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.