Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

SPCA Pet Insurance Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Pålidelig kunde

Bekræftet af Feefo

2 years ago

I was rung up and almost pushed into purchasing insurance from spca.

CX

SPCA Pet Insurance

2 years ago

Hi there, Thank you for sharing your review with us, I am sorry to hear about any inconveniences that may have been caused. We appreciate you bringing this to our attention as this is not the type of service we would like for our customers to receive. Your feedback has been passed on to the relevant team to be looked into. If you would like any assistance regarding your policy, please let us know and I can organise for one of our team members to be in touch with you. Kind regards, Scott

Produktanmeldelser

CX

SPCA Pet Insurance

2 years ago

Hi there, I appreciate you sharing your review with us, thank you for bringing your feedback to our attention. Factors that are taken into consideration for renewal premium calculation include your pet’s age and breed, as well as data relating to the health of pets that are of a similar age and breed. Each year we review premiums based on these factors to ensure we can accommodate the costs of possible treatment up to your annual benefit limit, in the event that your pet becomes injured or ill. Please let me know if you would like to discuss your policy with us, our team would appreciate the opportunity to assist you. Kind regards, Scott

Købsdato: 09/10/2023

1

GT

Glennis Tonks

Bekræftet af Feefo

2 years ago

Hvad Glennis Tonks sagde om SPCA Pet Insurance:

Awesome very happy

CX

SPCA Pet Insurance

2 years ago

Hi Glennis, It is a pleasure to hear about your satisfaction, thank you for sharing your review with us. Kind regards, Scott

Købsdato: 05/10/2023

0

BG

Bella Gang

Bekræftet af Feefo

2 years ago

Hvad Bella Gang sagde om SPCA Pet Insurance:

Nice customer service

I got a call right after getting a quote. The call centre staff explains everything I need. Delightful experience.

CX

SPCA Pet Insurance

2 years ago

Hi Bella, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Produktanmeldelser

Købsdato: 27/09/2023

0

KM

Kerry Murphy

Bekræftet af Feefo

2 years ago

Hvad Kerry Murphy sagde om SPCA Pet Insurance:

The sales person was highly respectful while informing me about the insurance.

CX

SPCA Pet Insurance

2 years ago

Hi Kerry, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Produktanmeldelser

Købsdato: 22/09/2023

0

Pålidelig kunde

Bekræftet af Feefo

2 years ago

I didn't expect to spend 30 minutes on the phone with the person. Although she was very professional, I think it should be stated that the call will take about 30mins as she called me around 7pm,...

Læs flere

CX

SPCA Pet Insurance

2 years ago

Hi there, Thank you for sharing your review with us, I am sorry to hear about any inconveniences that may have been caused. We appreciate you bringing this to our attention as this is not how we would like for our customers to feel about their experience with us. Your feedback has been passed to the relevant team as we are always trying to understand new ways we can better assist our customers. If you did have any queries regarding what was discussed during your call with us, please let us know and I will arrange for one of our team members to contact you on your behalf. Kind regards, Scott

Produktanmeldelser

Købsdato: 19/09/2023

1

EV

Elicia Vervaart

Bekræftet af Feefo

2 years ago

Hvad Elicia Vervaart sagde om SPCA Pet Insurance:

Friendly staff

Woman over the phone was friendly and good at letting me ask questions.

CX

SPCA Pet Insurance

2 years ago

Hi Elicia, We are pleased to hear that you have enjoyed our service and that you have been left feeling informed of your cover. Thank you for sharing your feedback, we appreciate your review. Kind regards, Scott

Produktanmeldelser

Købsdato: 19/09/2023

0

GW

Georgia Walklin

Bekræftet af Feefo

2 years ago

Hvad Georgia Walklin sagde om SPCA Pet Insurance:

Great customer service

Very professional customer service from Peter. He started a policy over the phone for me for my cat. Went through everything thoroughly, was happy with the outcome.

CX

SPCA Pet Insurance

2 years ago

Hi Georgia, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Produktanmeldelser

Købsdato: 18/09/2023

0

MO

Michael Ocego

Bekræftet af Feefo

2 years ago

Hvad Michael Ocego sagde om SPCA Pet Insurance:

Excellent Customer Service

Both email and phone communication was excellent. product offered seems to be exactly what we need and brings a certain amount of peace of mind.

CX

SPCA Pet Insurance

2 years ago

Hi Michael, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Scott

Produktanmeldelser

Købsdato: 15/09/2023

0

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Smooth Process

Process was smooth. All information required to make a decision was available.

Hayward

SPCA Pet Insurance

2 years ago

Great to hear about your experience with us here at SPCA Pet Insurance. Thank you for taking the time to leave us with feedback. Regards, Rebecca

Produktanmeldelser

Købsdato: 12/09/2023

0

HM

Holly Mckenna

Bekræftet af Feefo

2 years ago

Hvad Holly Mckenna sagde om SPCA Pet Insurance:

Positive Experience!

Fantastic customer service, super friendly and really helpful and sympathetic to my pets’ circumstances. Affordable prices and wonderful to deal with.

CX

SPCA Pet Insurance

2 years ago

Hi Holly, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Produktanmeldelser

Købsdato: 11/09/2023

0

SPCA Pet Insurance Anmeldelser

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetExpensive and only 70% covered.

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetAccess fee is reasonable and covered amount is high enough

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetRespectful man on sales, as I am 71, he waited for me to understand and to find my bank details.

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetI don't know as I haven't used it

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetGood price, and what’s offered is good.

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetHappy with my policy for Mrs Fig. Have nothing negative to say

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetProduct appears to be exactly what we were hoping to get and was well explained.

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetGreat cover for our little ones.

SPCA Pet InsuranceFlere anmeldelser af dette produkt (755)Se produktwebstedetGreat prices and great value. The plans are very comprehensive and easy to understand.

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?