Alas they use Evri who have managed to lose my parcel twice
I can’t seem to get a response from Sephora and am currently without parcel or money
Vanessa
Sephora
8 months ago
Hello Thank you for taking the time to leave a review and we are sorry to hear you were experiencing issues with delivery.
We can confirm that your order has been replaced as confirmed via email.
Please do let us know if you require further assistance.
Apologies again for any inconvenience
Kind Regards, Customer Care
Pålidelig kunde
8 months ago
Third time lucky? 🤞
1
Del
AW
Amy Walsh
Bekræftet af Feefo
IRL
8 months ago
Hvad Amy Walsh sagde om Sephora:
Orders take too long. Ordered a present for my daughter in early Dec, seemingly got lost in transit. Never got it. Only thing she really wanted. Communication & customer service is very poor!...
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Vanessa
Sephora
8 months ago
Hello Thank you for taking the time to leave a review.
We have contacted regarding your order.
We apologise for the inconvenience caused.
Kind Regards,
Vanessa
AW
Amy Walsh
8 months ago
I’ve been told my a member of your team 23/12 that a new order will be sent as I still want it. My daughter asked for this for Christmas. Are u telling me this hasn’t been shipped yet?????
0
Del
Pålidelig kunde
Bekræftet af Feefo
8 months ago
Great Service
Good Prices at Sephora and the ordering process and delivery were very straight forward
0
Del
CM
Catherine Mallon
Bekræftet af Feefo
GBR
8 months ago
Hvad Catherine Mallon sagde om Sephora:
Would highly recommend
Very quick and efficient delivery. Items beautifully packaged
0
Del
Pålidelig kunde
Bekræftet af Feefo
8 months ago
Excellent service delivered well in time for Christmas but was bought as a gift so cannot comment on the product
0
Del
EM
Ellen Murray
Bekræftet af Feefo
GBR
8 months ago
Hvad Ellen Murray sagde om Sephora:
Great choice
Very efficient.
0
Del
Pålidelig kunde
Bekræftet af Feefo
8 months ago
Will it ever arrive? Will Sephora ever let me know?
The product was ordered in plenty of time for Xmas. It’s still hasn’t arrived. The only emails I keep getting is asking for reviews and nothing to apologise or keep me informed about when the product...
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Vanessa
Sephora
8 months ago
Hello Thank you for taking the time to leave a review. We have sent an email regarding your order.
Apologies for any inconvenience caused.
Kind Regards,
Customer Care
0
Del
Pålidelig kunde
Bekræftet af Feefo
8 months ago
Terrible delivery
Still not received my order! Ordered it on the 9th December for Christmas presents and still not here nearly a month later!!
Vanessa
Sephora
8 months ago
Hello Thank you for your review and we are sorry to hear this.
It appears your order has been replaced as requested, if you require further assistance please do let us know.
Kind Regards, Customer Care
0
Del
SG
Sarah Gillam
Bekræftet af Feefo
GBR
8 months ago
Hvad Sarah Gillam sagde om Sephora:
Fantastic staff
I was in arndale shopping centre * their makeup artist (unfortunately can't remember her name) recommended products whilst doing full face of makeup. She was very thorough explained each product...
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0
Del
Pålidelig kunde
Bekræftet af Feefo
8 months ago
Click and collect life saver
The next day click and collect option is a life saver
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.