Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Sephora Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 180,380 anmeldelser

Emma Harrison

Bekræftet af Feefo

GBR

7 months ago

Joanne McDonnell

Bekræftet af Feefo

GBR

7 months ago

Hvad Joanne McDonnell sagde om Sephora:

Very poor

An order I placed didn’t arrive. Eventually customer service sent an email asking if I wanted a refund or a replacement and if I chose a replacement I needed to supply a delivery address. I...

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Shannon

Sephora

7 months ago

Hi, Thank you for sharing your feedback. I’m very sorry for the confusion regarding your order. I can see that this was resolved at the time and that an explanation was provided regarding why the refund was processed. We appreciate your feedback and will use it to continue improving our service for the future. Warm Regards, Customer Care

Joanne McDonnell

7 months ago

Wrong! No explanation was provided as to why my request was ignored!

Pålidelig kunde

Bekræftet af Feefo

7 months ago

Great shopping experience

Pålidelig kunde

Bekræftet af Feefo

7 months ago

Excellent

Huge range of products. Easy to order. Good discounts. Next day delivery.

Pålidelig kunde

Bekræftet af Feefo

7 months ago

Terrible customer service

Although the company sell plenty of great products I had a problem with a broken pump on a moisturiser bottle, these things happen but I contacted customer service, sent a video outlining the problem...

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Shannon

Sephora

7 months ago

Hi, Thank you for sharing your feedback. I’m very sorry to hear about the issue with your moisturiser and that you haven’t received a response, this is certainly not the experience we want for our customers. We haven’t received any previous communication from you, but we have now contacted you directly and hope to resolve this for you as soon as possible. Thank you for your patience and for bringing this to our attention. Warm Regards, Customer Care

Victoria Folkard

Bekræftet af Feefo

7 months ago

Hvad Victoria Folkard sagde om Sephora:

Always lots of choice of brands and arrives within a couple months of days!

Young Park

Bekræftet af Feefo

7 months ago

Hvad Young Park sagde om Sephora:

Frost not good at all but after when I contact real person via Instagram she was really good.

Pat Barker

Bekræftet af Feefo

GBR

7 months ago

Hvad Pat Barker sagde om Sephora:

Excellent company

Order acknowledgement received promptly, all my orders have arrived on time, well packed and in perfect condition. Any queries have been answered promptly, would recommend Sephora to friends.

Pålidelig kunde

Bekræftet af Feefo

7 months ago

great online shopping experience!

i normally shop online, and every time i have an excellent experience. shipping is not too expensive , and it comes very quickly , usually 2-3 days , and it’s easy to place orders online .

Pålidelig kunde

Bekræftet af Feefo

7 months ago

Har du ikke modtaget en invitation til en anmeldelse?

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