Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Sephora Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 180,369 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Terrible service don’t order online

I ordered a gift card for a friends birthday, it sat with Evri for over 2 weeks then the tracking information said it had been sent back to Sephora. I then contacted them to ask what has happened, no...

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Vanessa

Sephora

2 months ago

Hello Thank you for your review and we are sorry to hear you did not receive your order. Our team are currently looking into this and will be in touch with a resolution shortly. Kind Regards, Sephora UK Customer Care

Pålidelig kunde

2 months ago

Whilst I received a reply from you yesterday almost immediately after this post, I have still to receive a reply to the two responses I sent to you yesterday and this morning. This is just getting worse

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Smooth transaction

Ordered items easily & delivery was quick

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Having a refund

I have posted an eyeshadow palette back to you and have not received a refund. I contacted you to ask where my refund is, sent you the tracking details and you have not responded at all. You still...

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Barbara

Sephora

2 months ago

Hello, Thank you for your feedback. We apologise for the delay in processing your refund and for the lack of communication regarding your eyeshadow palette return. We understand your frustration and appreciate your patience in this matter. We can confirm that your refund has been processed. If you have any further questions or concerns, please do not hesitate to contact us. Best wishes, Sephora UK Customer Care

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Great company

Excellent product range and fast delivery.

Dee

Bekræftet af Feefo

2 months ago

Hvad Dee sagde om Sephora:

Shop full of goodies

Sephora is fantastic from the customer service experience to shopping online . I literally enjoy perusing their website for what I call goodies. I just love love ordering from them

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Absolutely as expected

All as to be expected. No hassle just straightforward transaction.

Cassandra Emerson

Bekræftet af Feefo

GBR

2 months ago

Hvad Cassandra Emerson sagde om Sephora:

Great price and great service

Firstly I liked the price of the item I purchased. Then of course came the service which is just as important as the price. The item was quickly delivered, and well packaged.

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