Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Sephora Anmeldelser

https://www.sephora.co.uk/

FREMRAGENDE

Service

4.2

/5

5

4

3

2

1

1,337

127

44

42

269

1,819

bedømmelseri det seneste år

Viser alle 180,369 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Sephora rocks...

Excellent range of products. I mostly shop on line and have never had any issues with delivery or timescale. My only issue is I wish I could use my NHS discount in store. But I do appreciate wages in...

Læs flere

0

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Excellent

Fast, efficient, good packaging.

0

SW

Sarah Wild

Bekræftet af Feefo

2 months ago

Hvad Sarah Wild sagde om Sephora:

Very good amazing products reasonable price

Very good

0

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Excellent

Very good order came quickly well informed on tracking like it was free delivery

0

KR

KAREN RALPHS

Bekræftet af Feefo

GBR

2 months ago

Hvad KAREN RALPHS sagde om Sephora:

Good range of products. Well displayed. Always something new to try. I only have a couple of criticisms. I love the loyalty points but I visit the USA each year and have to have a separate account...

Læs flere

0

Pålidelig kunde

Bekræftet af Feefo

2 months ago

0

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Not Transparent

They don’t allow to publish a negative feedback on a product. They are not transparent.

Rebecca

Sephora

2 months ago

Hello, Thank you for taking the time to share your feedback, and we are sorry to hear that you have had difficulty publishing a review on our platform. We want to assure you that we are fully committed to transparency and welcome all genuine customer feedback, including negative reviews. We absolutely do allow and value honest feedback on our products, as this helps us to continuously improve the experience we offer to our customers. If you would like us to look into why your review may have been unpublished, please do not hesitate to contact our customer care team directly at care@sephora.co.uk and we will be more than happy to investigate this for you and do our best to get this resolved. Thank you again for bringing this to our attention, and we hope to hear from you soon. Kind regards Sephora UK Customer Care

0

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Everything was great and was kept up to date with the purchase. The item was purchased as a gift and was very much appreciated.

0

Pålidelig kunde

Bekræftet af Feefo

2 months ago

0

Pålidelig kunde

Bekræftet af Feefo

2 months ago

0

Har du ikke modtaget en invitation til en anmeldelse?

Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

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