Sephora Anmeldelser

Hello, Thank you for bringing your concerns to our attention. We sincerely apologize for the issues you've experienced with your recent order, including not receiving your product, the delay in your refund, and the unsatisfactory communication you've encountered. This is certainly not the standard of service we aim to provide. A member of our team has been in touch with you to resolve this matter. We are actively working to ensure that your refund is processed promptly and that a satisfactory resolution is reached for the missing product. Kind regards, Sephora UK Customer Care

Hello, Thanks so much for sharing your feedback. We're really sorry to hear that your parcel wasn't received as soon as you hoped for! We just wanted to confirm that your parcel was available for collection on the next working day. However, it looks like it wasn't collected until two days later. We're always working to improve our delivery services and communication, and thank you again for your feedback! Best wishes, Sephora UK Customer Care