Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Sephora Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 180,361 anmeldelser

Moira Leslie

Bekræftet af Feefo

1 month ago

Pålidelig kunde

Bekræftet af Feefo

1 month ago

Keraste products

Very good and reliable

Pålidelig kunde

Bekræftet af Feefo

1 month ago

Reliable

Great selection of products, quick delivery and good reward scheme

Pålidelig kunde

Bekræftet af Feefo

1 month ago

Great range of products

Great place to shop beauty favourites!

Pålidelig kunde

Bekræftet af Feefo

1 month ago

Easy way to shop Sephora

Very quickly delivered. My products were securely packaged. No damage to either box or products. The actual page was so easy to select what I wanted from and the checkout was equally good. No issues...

Læs flere

Pålidelig kunde

Bekræftet af Feefo

1 month ago

Tracking and delivery excellent

Well packaged goods. Excellent communication; told when it’s packaged and then sent. All parts of package tracking notified to me the customer.

Adhip Sherchan

Bekræftet af Feefo

GBR

1 month ago

Hvad Adhip Sherchan sagde om Sephora:

Horrendous online service

Made my order and it did not come through as it was delayed by Evri. Evri advised me to ask for a refund from Sephora because it had been so long. Tried to use their online system to lodge this...

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Barbara

Sephora

1 month ago

Hello, Thank you for your feedback. We've been in touch with an update on your order to make sure everything is resolved to your satisfaction. We're so sorry for the inconvenience! Best, The Sephora Team

Pålidelig kunde

Bekræftet af Feefo

1 month ago

june beveridge

Bekræftet af Feefo

GBR

1 month ago

Hvad june beveridge sagde om Sephora:

Dreadful customer service

I paid for a gift voucher for my daughter in November to be delivered to her in December for Christmas. Sephora didn’t deliver it and after numerous attempts at contacting them I went to read reviews...

Læs flere

Barbara

Sephora

1 month ago

Hey there! We're really sorry to hear about the trouble you had with your daughter's gift voucher back in November, and we totally understand your frustration. Since your gift card was scheduled to be sent by email, please ask the recipient to check their spam, junk, and promotions folders in case the email was filtered there. Additionally, the purchaser can access and download the digital gift card PDF from their account under 'My Gift Cards'. We've attached a copy via email to you, but we're more than happy to resend it if needed. If so, please don't hesitate to email our team at care@sephora.co.uk. We'll be more than happy to guide you to where it can be found! Best, The Sephora Team

Helen Ford

Bekræftet af Feefo

GBR

1 month ago