Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Sephora Anmeldelser

https://www.sephora.co.uk/

FREMRAGENDE

Service

4.2

/5

5

4

3

2

1

1,356

127

44

43

270

1,840

bedømmelseri det seneste år

Viser alle 180,361 anmeldelser

DM

DIANE MUIR

Bekræftet af Feefo

GBR

1 month ago

Hvad DIANE MUIR sagde om Sephora:

Great store/brand

Excellent very helpful

0

Pålidelig kunde

Bekræftet af Feefo

1 month ago

Shambolic

Two separate next day deliveries didn't arrive (the second one was placed to re-order the first item that hadn't arrived). Customer Service is hopeless - no way to contact them directly, you have to...

Læs flere

Vanessa

Sephora

1 month ago

Hello Thank you for taking the time to leave a review and we are sorry to hear you have been encountering issues with your order and contact form. Upon checking the details we can confirm that your order has since been refunded as requested, should you have any further questions please do not hesitate to email us at care@sephora.co.uk Kind Regards Sephora Customer Care Team

1

Pålidelig kunde

Bekræftet af Feefo

1 month ago

Excellent

Always fast efficient service.

0

Pålidelig kunde

Bekræftet af Feefo

1 month ago

Unhappy

I placed an order which I did not receive I did get sent out a replacement but again I not received it I have reported this but no response

Barbara

Sephora

1 month ago

Hello, Thank you for taking the time to share your feedback, and our apologies. We understand how disappointing this must be. We are investigating this matter urgently to understand why both deliveries failed. Our team has reached out to help and make sure this has been resolved for you as soon as possible. Best, The Sephora Team

Pålidelig kunde

1 month ago

I would like to get a refund please

0

VH

Valeria Hornakova

Bekræftet af Feefo

GBR

1 month ago

0

Pålidelig kunde

Bekræftet af Feefo

1 month ago

0

MA

Maria Adam

Bekræftet af Feefo

1 month ago

Hvad Maria Adam sagde om Sephora:

Customer service were absolutely amazing and helpful. Didn’t receive my order and they sent a replacement which arrived in couple of days. Very grateful

0

Pålidelig kunde

Bekræftet af Feefo

1 month ago

Don’t order gift vouchers

Ordered print at home gift vouchers and they took days to be emailed to me.

0

MF

Marie Carter Flynn

Bekræftet af Feefo

GBR

1 month ago

Hvad Marie Carter Flynn sagde om Sephora:

Gift card

I orderd a gift card, it was delivered quickly and safely

0

AK

Amanda kiddell

Bekræftet af Feefo

GBR

1 month ago

Hvad Amanda kiddell sagde om Sephora:

Easy service

Very easy and prompt service

0

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Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

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