Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Sephora Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 180,361 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

1 month ago

Abysmal service

I have had an issue with the products, I contacted you regarding these concerns yet you haven’t done nothing to resolve

Vanessa

Sephora

1 month ago

Hi Thank you for your feedback We apologise for any inconvenience caused by this. Upon checking the details we can see that our team has been in touch on friday. Please do not hesitate to reach out at care@sephora.co.uk if you require further assistance. Kind Regards, Sephora UK Customer Care

Pålidelig kunde

1 month ago

Your response to reviewing a very expensive mascara, that is useless, smudges and is unrecognisable on anyone’s lashes, is that is my opinion only. For an Online retailer where testers aren’t available. You say this is opinion, despite photographic evidence of its failure, no compensation, accountability or remuneration. DO NOT USE THIS COMPANY

Rebecca

Sephora

1 month ago

Hello, Thank you for your response Our senior team have been in touch via email to review this further and provide you with a resolution. Kind Regards, Sephora UK Customer Care

Pålidelig kunde

1 month ago

After complaining about the issues experienced, I am grateful Sephora reconsidered their original response, and refunded the full amount.

Pålidelig kunde

Bekræftet af Feefo

1 month ago

Iqsa Rehmat

Bekræftet af Feefo

1 month ago

Pålidelig kunde

Bekræftet af Feefo

1 month ago

Always great

Excellent service always from Sephora

Pålidelig kunde

Bekræftet af Feefo

1 month ago

Quick dispatch and delivery. Lots of choice

Pålidelig kunde

Bekræftet af Feefo

1 month ago

Didn't deliver all ordered goods

Inexplicably they left off one of the items ordered from the delivery. This item was then sent a few days later.

Vanessa

Sephora

1 month ago

Hello Thank you for your feedback. We are sorry to hear that an item was missing from your order, but we are happy to see this was resolved and replaced as requested. If you require any further assistance regarding your order please do not hesitate to let us know. Kind Regards, Sephora UK Customer Care

Pålidelig kunde

Bekræftet af Feefo

1 month ago

Excellent

Unbelievably attentive and efficient customer service Second to none

Teresa

Bekræftet af Feefo

GBR

1 month ago

Hvad Teresa sagde om Sephora:

Sephora

Website is fabulous. Great products to chose from at competitive prices Service and delivery top notch Definitely a great company to deal with

Charlotte Gillman

Bekræftet af Feefo

GBR

1 month ago

Hvad Charlotte Gillman sagde om Sephora:

Great

Great. I just think your need more samples, gifts and deals.

Pålidelig kunde

Bekræftet af Feefo

1 month ago

Har du ikke modtaget en invitation til en anmeldelse?

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