Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Sephora Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 179,985 anmeldelser

Mary Tunnicliffe

Bekræftet af Feefo

GBR

13 hours ago

Hvad Mary Tunnicliffe sagde om Sephora:

Good choice and prices

Quick online service/ delivery

Virginia Challis

Bekræftet af Feefo

14 hours ago

Hvad Virginia Challis sagde om Sephora:

Blusher

Great website and so easy to order. Product arrived quickly and is of a good quality. Blusher lasts all day and is a lovely colour

Maya Zorkot

Bekræftet af Feefo

GBR

15 hours ago

Emma

Bekræftet af Feefo

GBR

17 hours ago

Hvad Emma sagde om Sephora:

Highly recommended

I had a query regarding a delivery that hadn’t arrived, I contacted Sephora and they replied the same day, my order arrived 2 days later. I also had another query regarding my 2x Brands You Love as...

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Pålidelig kunde

Bekræftet af Feefo

17 hours ago

Perfect Online Experience

Excellent Online Experience.

Pålidelig kunde

Bekræftet af Feefo

1 day ago

Perfect

Service was perfect, regular updates regarding delivery, all items securely packaged.

Pålidelig kunde

Bekræftet af Feefo

1 day ago

Pålidelig kunde

Bekræftet af Feefo

1 day ago

Paid but no parcel

Never received my parcel.. it’s been over 3 weeks and my parcel has not arrived whatsoever.

Vanessa

Sephora

1 day ago

Hi, Thank you for your feedback. We are sorry to hear your parcel has not been received. We will be in contact via email regarding the status of your order and a resolution. Once again we apologise for the inconvenience caused. Kind Regards, Sephora UK Customer Care Team

Rosexpress Bernard

Bekræftet af Feefo

2 days ago

Hvad Rosexpress Bernard sagde om Sephora:

Excellent

Claire Vaughan

Bekræftet af Feefo

GBR

2 days ago

Hvad Claire Vaughan sagde om Sephora:

A general 'couldn't care less' attitude.

My order was lost during delivery and when asked if I wanted it re‐sent, Sephora failed to let me know that half of the items were no longer available until afterwards. The gwp was also no longer...

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Rebecca

Sephora

2 days ago

Hello, Thank you for your feedback. We sincerely apologize for the inconvenience and frustration you experienced with your recent orders. We understand that your initial feedback regarding the lost delivery and product availability issues was escalated to our senior team. We are pleased to confirm that a full refund was issued for the replacement order, and a goodwill gesture was arranged to compensate for the inconvenience. We regret that the process was not as smooth as it should have been, and we appreciate your patience as we worked to resolve this matter. We value your business and hope to provide you with a much-improved experience in the future. Sincerely, The Sephora Team

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