Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Sephora

Viser alle 180,620 anmeldelser

Sarah Rogers

Bekræftet af Feefo

GBR

3 days ago

Hvad Sarah Rogers sagde om Sephora:

Great service

Great service, great products and good prices

Toni

Bekræftet af Feefo

GBR

3 days ago

Hvad Toni sagde om Sephora:

Beautiful

Nicely packaged - pretty box. Quick delivery. Great choice of products.

Pålidelig kunde

Bekræftet af Feefo

3 days ago

Zero customer service

Two orders have not been delivered. I contacted them through messenger and received no response from them.

Rebecca

Sephora

2 days ago

Hello Thank you for bringing this to our attention, and we sincerely apologise for the lack of response you experienced when trying to reach us via Messenger regarding your missing orders. We have now been in touch with you via email today to investigate and assist you with this. Please check your inbox (and spam folder) so we can get this sorted out for you as quickly as possible. Kind regards Sephora UK Customer Care

Pålidelig kunde

Bekræftet af Feefo

3 days ago

Good service

The service is good but I’m still waiting for correspondence of my 3 missing orders since 23rd of October

Jolene Keen

Bekræftet af Feefo

GBR

4 days ago

Hvad Jolene Keen sagde om Sephora:

Very good. Received product in good time.

martine nolan

Bekræftet af Feefo

GBR

4 days ago

Hvad martine nolan sagde om Sephora:

All round perfect

Very good. Any issues are dealt with professionally when you contact them. Delivery options are great. Overall the range of products is incredible.

Pålidelig kunde

Bekræftet af Feefo

4 days ago

Speedy delivery

Always fast delivery of my purchases

Gemma Smith

Bekræftet af Feefo

GBR

4 days ago

Hvad Gemma Smith sagde om Sephora:

NO ITEM RECEIVED!! IMPOSSIBLE TO CONTACT.

Item ordered on the 06 October, received message from EVRI saying they had parcel. Its is now the 27 October, still not received item and had no further communication from EVRI. Tried to contact...

Læs flere

Rebecca

Sephora

4 days ago

Hello Thank you for your feedback, and please accept our sincere apologies for the delay with your order and the difficulties you experienced trying to get in touch with us. We can confirm that we have now been in touch with you via email to resolve this matter. Thank you for your patience while we investigated this for you. Kind regards Sephora UK Customer Care

Hilary Hobbs

Bekræftet af Feefo

4 days ago

Hvad Hilary Hobbs sagde om Sephora:

Chanel 5 refills

I have always liked Sephora for perfumes but was very disappointed this time with 7.5 mls refills of chanel no. 5 & no proper case to put in your handbag. I always had 10 mls.

Kathleen Avant

Bekræftet af Feefo

GBR

4 days ago

Hvad Kathleen Avant sagde om Sephora:

A great choice to choose from

A very good service,and very pleased with the purchase lots to choose from,

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Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?