Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

ROL Cruise Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 25,544 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

10 days ago

Excellent service from Rachel. Professional, friendly and informative.

I recently booked a cruise with Rachel and received excellent service throughout. She was professional, friendly, and took the time to explain all the details clearly, making the whole booking...

Læs flere

Megan Hammond

ROL Cruise

9 days ago

Thank you for your amazing review, we are so pleased to hear that Rachel provided excellent service and was professional, knowledgeable and friendly. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålidelig kunde

Bekræftet af Feefo

10 days ago

Always friendly, helpful and knowledgeable. They make choosing and booking a cruise easy and straightforward.

Megan Hammond

ROL Cruise

9 days ago

Thank you for your review, we are so pleased to hear that you find our agents friendly, helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Alan Locke

Bekræftet af Feefo

GBR

10 days ago

Hvad Alan Locke sagde om ROL Cruise:

Great staff at ROL

As always when you phone ROL you speak to a friendly helpful member of staff this time it was Leona. We were very pleased with the help and advice we were given. It made booking so much easier

Megan Hammond

ROL Cruise

9 days ago

Thank you for your review, we are delighted to hear that you found Leona friendly and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålidelig kunde

Bekræftet af Feefo

11 days ago

Great Service

Calm, informative and a pleasant experience.

Megan Hammond

ROL Cruise

10 days ago

Thank you for your review, we are so pleased to hear that the service was great and you had a calm, informative and pleasant experience. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålidelig kunde

Bekræftet af Feefo

11 days ago

Very helpful

Professional friendly advice.

Megan Hammond

ROL Cruise

10 days ago

Thank you for your review, we are delighted to hear that the agent was very helpful and provided professional and friendly advice. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålidelig kunde

Bekræftet af Feefo

11 days ago

90% perfect.

Very good on the phone but the receipt for my deposit was not sent to my e-mail address that I confirmed. It was sent to my partners e-mail address which did not cause any problems.

Megan Hammond

ROL Cruise

10 days ago

Thank you for taking the time to leave a review. We can confirm that your email address has now been updated as the primary contact email, and all future correspondence will be sent directly to you. We apologise for any inconvenience this may have caused and appreciate your patience while we resolved the matter. We hope you are looking forward to your upcoming cruise. Should you require any further assistance, please do not hesitate to get in touch. Kind regards, the ROL Cruise Team

Ruth Wasson

Bekræftet af Feefo

GBR

11 days ago

Hvad Ruth Wasson sagde om ROL Cruise:

Easy booking with Ollie

Excellent advice and help from Ollie. He answered all my questions, took into account our specific requirements, and explained everything clearly. He made the booking process simple and problem...

Læs flere

Megan Hammond

ROL Cruise

10 days ago

Thank you for your amazing review, we are so pleased to hear that Ollie was able to assist you with your booking and provided excellent advice. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Carol

Bekræftet af Feefo

GBR

11 days ago

Hvad Carol sagde om ROL Cruise:

Booking next year

Very friendly, very helpful

Megan Hammond

ROL Cruise

10 days ago

Thank you for your review, we are so pleased to hear that the agent was very friendly and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Doriana Collins

Bekræftet af Feefo

GBR

12 days ago

Hvad Doriana Collins sagde om ROL Cruise:

Excellent experience

Excellent service The gentleman who booked the tour for me was very knowledgeable and nice and answered all my questions It was a pleasure talking to him

Megan Hammond

ROL Cruise

10 days ago

Thank you for your review, we are thrilled to hear that the service was excellent and the agent was very knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

John Little

Bekræftet af Feefo

GBR

12 days ago

Hvad John Little sagde om ROL Cruise:

very helpful and knowledgeable

Megan Hammond

ROL Cruise

10 days ago

Thank you for your review, we are thrilled to hear that the agent was very helpful and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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