Requesting a cabin not on car deck resulted in a car deck cabin being offer
Poor booking service, wrong details given and generally unhelpful and did not call back when they said they would.
0
Del
JG
John Griffiths
Bekræftet af Feefo
GBR
17 hours ago
Hvad John Griffiths sagde om ROL Cruise:
Excellent customer service
Extremely helpful and efficient
0
Del
YW
Yvonne Wright
Bekræftet af Feefo
19 hours ago
Hvad Yvonne Wright sagde om ROL Cruise:
Great service
Accommodating
0
Del
Pålidelig kunde
Bekræftet af Feefo
1 day ago
Helpful
Helpful and easy
Megan Hammond
ROL Cruise
1 day ago
Thank you for your review, we are pleased to hear that the agent was helpful and the booking process was easy. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Del
Pålidelig kunde
Bekræftet af Feefo
1 day ago
Excellent service from Olly(?) in organising our Finland/Norway trip.
Megan Hammond
ROL Cruise
1 day ago
Thank you for your review, we are delighted to hear that Olly provided excellent service. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Del
JL
John Lee
Bekræftet af Feefo
GBR
2 days ago
Hvad John Lee sagde om ROL Cruise:
Having to change dates shouldn't cost ££££for a loyal customer
Very good service always very helpful, but as a loyal customer i don't think they are willing to give something back for being loyal
Megan Hammond
ROL Cruise
1 day ago
Thank you for your review, we are pleased to hear that you find our agents very helpful. Please be assured that your feedback will be passed to our sales team. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
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Del
BF
Barbara Fox
Bekræftet af Feefo
GBR
3 days ago
Hvad Barbara Fox sagde om ROL Cruise:
Would recommend ROL for the reasons given above
Very good. Very helpful pleasant staff.
Megan Hammond
ROL Cruise
2 days ago
Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you would recommend us and that you find our agents very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Del
TJ
Timothy Jayes
Bekræftet af Feefo
GBR
9 days ago
Hvad Timothy Jayes sagde om ROL Cruise:
Fast and efficient service
It’s easy to contact ROL, I had an issue with a cruise I had booked and wanted to move. ROL associate sorted it for me in very quick time.
Megan Hammond
ROL Cruise
8 days ago
Thank you for your review, we are so pleased to hear that the agent was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Del
Pålidelig kunde
Bekræftet af Feefo
10 days ago
Magic
Excellent
Megan Hammond
ROL Cruise
10 days ago
Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Del
JA
James
Bekræftet af Feefo
12 days ago
Hvad James sagde om ROL Cruise:
Great service
Knowledgeable about the cruise and options. Quick to respond to requests. Better price than other agents. Ability to use discount from previous cruises. Clearly understood my requirements.
Megan Hammond
ROL Cruise
11 days ago
Thank you for your lovely review, we are so pleased to hear that our agents provided great service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.