Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

ROL Cruise Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 25,517 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

6 hours ago

Requesting a cabin not on car deck resulted in a car deck cabin being offer

Poor booking service, wrong details given and generally unhelpful and did not call back when they said they would.

John Griffiths

Bekræftet af Feefo

GBR

17 hours ago

Hvad John Griffiths sagde om ROL Cruise:

Excellent customer service

Extremely helpful and efficient

Yvonne Wright

Bekræftet af Feefo

19 hours ago

Hvad Yvonne Wright sagde om ROL Cruise:

Great service Accommodating

Pålidelig kunde

Bekræftet af Feefo

1 day ago

Helpful

Helpful and easy

Megan Hammond

ROL Cruise

1 day ago

Thank you for your review, we are pleased to hear that the agent was helpful and the booking process was easy. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålidelig kunde

Bekræftet af Feefo

1 day ago

Excellent service from Olly(?) in organising our Finland/Norway trip.

Megan Hammond

ROL Cruise

1 day ago

Thank you for your review, we are delighted to hear that Olly provided excellent service. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

John Lee

Bekræftet af Feefo

GBR

2 days ago

Hvad John Lee sagde om ROL Cruise:

Having to change dates shouldn't cost ££££for a loyal customer

Very good service always very helpful, but as a loyal customer i don't think they are willing to give something back for being loyal

Megan Hammond

ROL Cruise

1 day ago

Thank you for your review, we are pleased to hear that you find our agents very helpful. Please be assured that your feedback will be passed to our sales team. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Barbara Fox

Bekræftet af Feefo

GBR

3 days ago

Hvad Barbara Fox sagde om ROL Cruise:

Would recommend ROL for the reasons given above

Very good. Very helpful pleasant staff.

Megan Hammond

ROL Cruise

2 days ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you would recommend us and that you find our agents very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Timothy Jayes

Bekræftet af Feefo

GBR

9 days ago

Hvad Timothy Jayes sagde om ROL Cruise:

Fast and efficient service

It’s easy to contact ROL, I had an issue with a cruise I had booked and wanted to move. ROL associate sorted it for me in very quick time.

Megan Hammond

ROL Cruise

8 days ago

Thank you for your review, we are so pleased to hear that the agent was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålidelig kunde

Bekræftet af Feefo

10 days ago

Magic

Excellent

Megan Hammond

ROL Cruise

10 days ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

James

Bekræftet af Feefo

12 days ago

Hvad James sagde om ROL Cruise:

Great service

Knowledgeable about the cruise and options. Quick to respond to requests. Better price than other agents. Ability to use discount from previous cruises. Clearly understood my requirements.

Megan Hammond

ROL Cruise

11 days ago

Thank you for your lovely review, we are so pleased to hear that our agents provided great service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Har du ikke modtaget en invitation til en anmeldelse?

Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Læs mere om Feefo