Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

ROL Cruise Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 25,544 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

7 hours ago

Helpful & friendly

Very helpful, friendly & professional

Pålidelig kunde

Bekræftet af Feefo

10 hours ago

just booked two more

excellent

Angela Don

Bekræftet af Feefo

GBR

1 day ago

Hvad Angela Don sagde om ROL Cruise:

they lead you to think your going from an airport near you and then send you that your going from London airport. when you ring them they then dont want to know.

Megan Hammond

ROL Cruise

1 day ago

Thank you for your review. Sorry for any confusion caused, I can confirm that your flights are from Manchester, not London. Your full booking documents will arrive within 7-10 working days, including your flight details. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålidelig kunde

Bekræftet af Feefo

2 days ago

Very easy to book by phone.

Megan Hammond

ROL Cruise

2 days ago

Thank you for your review, we are so pleased to hear that you found the booking process very easy. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålidelig kunde

Bekræftet af Feefo

3 days ago

Very helpful and as always everything was well explained.

Megan Hammond

ROL Cruise

3 days ago

Thank you for your review, we are pleased to hear that you find our agents very helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålidelig kunde

Bekræftet af Feefo

4 days ago

???

Emily Sparrow was friendly, courteous, extremely competent and listened to and acted on my requests.

Megan Hammond

ROL Cruise

3 days ago

Thank you for your review, we are delighted to hear that you found Emily friendly, courteous and competent. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Anthony Westgate

Bekræftet af Feefo

GBR

7 days ago

Hvad Anthony Westgate sagde om ROL Cruise:

Great, very helpful.

Megan Hammond

ROL Cruise

6 days ago

Thank you for your review, we are delighted to hear that the agent provided great service and was very helpful. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålidelig kunde

Bekræftet af Feefo

7 days ago

A company that truly understands customer service

I made my booking with ROL despite it being with a cruise line which tends to penalise passengers who book through an agency by denying them the online access, which makes the necessary admin before...

Læs flere

Megan Hammond

ROL Cruise

7 days ago

Thank you so much for your lovely review and for sharing your experience. It's great to hear that our team has been able to help with what can be a more complex booking process, and that you've enjoyed the additional discounts and benefits we offer our customers. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålidelig kunde

Bekræftet af Feefo

9 days ago

Excellent

Megan Hammond

ROL Cruise

9 days ago

Thank you for your review, we are pleased to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålidelig kunde

Bekræftet af Feefo

10 days ago

Excellent service from Rachel. Professional, friendly and informative.

I recently booked a cruise with Rachel and received excellent service throughout. She was professional, friendly, and took the time to explain all the details clearly, making the whole booking...

Læs flere

Megan Hammond

ROL Cruise

9 days ago

Thank you for your amazing review, we are so pleased to hear that Rachel provided excellent service and was professional, knowledgeable and friendly. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Har du ikke modtaget en invitation til en anmeldelse?

Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Læs mere om Feefo