Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af ROL Cruise

Viser alle 25,689 anmeldelser

Lynda Bailey

Bekræftet af Feefo

GBR

4 months ago

Hvad Lynda Bailey sagde om ROL Cruise:

Excellent customer service

Excellent customer service every time I have booked. Full explanation and always take time and give very helpful advice in planning our cruise.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that the service was excellent. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålidelig kunde

Bekræftet af Feefo

4 months ago

Indian trip

Excellent communication. Put me through to the right department without hesitation. Got m we the best deal on my cruise

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that the service was excellent. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Hilary Wright

Bekræftet af Feefo

GBR

4 months ago

Hvad Hilary Wright sagde om ROL Cruise:

Very efficient and professional

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are so pleased to hear that the agent was very efficient and professional. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålidelig kunde

Bekræftet af Feefo

4 months ago

I have only just started with ROL and the service I received was excellent. I cannot give a lot of information so I think asking for a review is a bit early.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your lovely review, we are so pleased to hear that you had an excellent first experience with us. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålidelig kunde

Bekræftet af Feefo

4 months ago

Superb

Great recommendations and assistance. Most diligent and helpful. Claire is a super star.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your lovely review, we are so pleased to hear that Claire was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålidelig kunde

Bekræftet af Feefo

4 months ago

Helpful & friendly

Very helpful, friendly & professional

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that you find our agents very helpful, friendly and professional. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålidelig kunde

Bekræftet af Feefo

4 months ago

just booked two more

excellent

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Angela Don

Bekræftet af Feefo

GBR

4 months ago

Hvad Angela Don sagde om ROL Cruise:

they lead you to think your going from an airport near you and then send you that your going from London airport. when you ring them they then dont want to know.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review. Sorry for any confusion caused, I can confirm that your flights are from Manchester, not London. Your full booking documents will arrive within 7-10 working days, including your flight details. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålidelig kunde

Bekræftet af Feefo

4 months ago

Very easy to book by phone.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are so pleased to hear that you found the booking process very easy. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålidelig kunde

Bekræftet af Feefo

4 months ago

Very helpful and as always everything was well explained.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that you find our agents very helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team