Thank you for your 9/10 rating – we’re really pleased you had an excellent experience with us!
Produktanmeldelser
primrose-uk
Primrose
3 months ago
Thank you for your lovely feedback – we’re so pleased to hear your water feature has been such a talking point and a perfect finishing touch to your garden. 🌿
Købsdato: 08/06/2026
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Roger John Walker
Bekræftet af Feefo
GBR
3 months ago
Hvad Roger John Walker sagde om Primrose:
Always excellent
primrose-uk
Primrose
3 months ago
Hi Roger, that’s a fantastic review, thanks. Always happy to help, so let us know if you need anything else!
Produktanmeldelser
primrose-uk
Primrose
3 months ago
Thanks for your feedback, Roger – we’re glad you love the look of the panels, and we’ll certainly keep your comments about longevity in mind for future improvements.
Thanks for sharing your thoughts, John – I’m really sorry to hear we’ve let you down this time. We do appreciate the feedback and will use it to improve our service going forward.
Ok apart from the lack of screws and instructions with the item
primrose-uk
Primrose
3 months ago
Thanks for your feedback – I’m glad you’re happy with the price, but I’m sorry the screws and instructions were missing. Please contact our customer service team so we can arrange to send these out or help you further.
Produktanmeldelser
primrose-uk
Primrose
3 months ago
Thanks for sharing your experience and feedback – I’m glad you’re overall happy with it, but I’m sorry about the missing screws/instructions and stability issue. We’ll pass this on to improve future orders and product design.
Fantastic Customer Service from Primrose, they were very efficient and dispatched my replacement mirror very quickly!
primrose-uk
Primrose
3 months ago
Thanks, Steph – we’re delighted you’re happy with your mirror and that the replacement arrived quickly! Your lovely feedback about our customer service really means a lot to us.
Produktanmeldelser
primrose-uk
Primrose
3 months ago
Thanks so much, Steph – I’m delighted you love your mirror and that our team could quickly sort the damaged one for you; we really appreciate you taking the time to share such lovely feedback.
Primrose apologised and sent me another panel. The second one was as bad as the first though. Used Primrose before but may not in the future
primrose-uk
Primrose
3 months ago
Thanks Anthony for taking the time to share this. We try hard to get these things right – but I see we got it wrong this time, and I’m really sorry we’ve left you feeling this way.
Produktanmeldelser
primrose-uk
Primrose
3 months ago
Thanks for sharing this, Anthony – I’m sorry the willow screening wasn’t as private as you’d hoped. Your workaround is really helpful feedback for us, and we’ll use it to review the product.
Oh no, that’s so disappointing – we like to think we can do much better than that. Could you email us with your details and a reference to this review so we can look into what went wrong?
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
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Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.