Hi Rachel. That’s a fantastic review, thanks Rachel. Always happy to help, so let us know if you need anything else!
Produktanmeldelser
primrose-uk
Primrose
3 months ago
That’s a fantastic review, thanks Rachel. Always happy to help, so let us know if you need anything else!
Købsdato: 25/06/2026
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Del
LP
Lorraine Pugh
Bekræftet af Feefo
GBR
3 months ago
Hvad Lorraine Pugh sagde om Primrose:
Delivery on time
primrose-uk
Primrose
3 months ago
Thanks for letting us know your delivery arrived on time, we really appreciate your feedback.
Produktanmeldelser
primrose-uk
Primrose
3 months ago
Thanks for the feedback, Lorraine – some solar features can run more slowly, especially without strong sun or battery backup. If you’d like to explore options for a stronger flow or different model, please contact our customer service team so we can help.
Poor - they are polite with their customers, but don't listen - would not deliver to the Scottish Highlands, despite having done so in the past.
primrose-uk
Primrose
3 months ago
We’re really sorry to hear this and understand how frustrating it is, especially as you’ve ordered from us before. Some products now have delivery restrictions or extra charges for the Highlands and Islands due to our couriers; thank you for the feedback, which we’ll share internally to help us improve.
Købsdato: 24/06/2026
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Pålidelig kunde
Bekræftet af Feefo
3 months ago
I paid for nominated day delivery. Regular updates saying it was on its way. Only arrived the day after
primrose-uk
Primrose
3 months ago
Thank you for letting us know, and I’m really sorry your nominated day delivery arrived late despite the updates. This isn’t the standard we aim for – please email our customer service team with your order details so we can look into this and discuss a suitable resolution.
Thanks so much, Hilary – we’re delighted to hear you’re so pleased with your water feature! 🌿💧
Produktanmeldelser
primrose-uk
Primrose
3 months ago
Thank you for your lovely feedback, Hilary – we're glad you're pleased with the feature and that delivery went smoothly. 😊 If you ever find assembly tricky with future items, please feel free to contact us for extra guidance.
Thank you for your lovely feedback – we’re really pleased you found it easy to order and that your willow edging arrived quickly.
Produktanmeldelser
primrose-uk
Primrose
3 months ago
Thanks for taking the time to share this – we’re sorry they felt a bit fragile in hard ground, and we’ll pass this feedback on to help improve the product.
Have used primrose several times now. Pots, plants and more. Good website and plants or shrubs come beautifully packaged. The only
criticism i have is that some come without labels which isnt very...
Læs flere
primrose-uk
Primrose
3 months ago
Thank you for your lovely feedback and for shopping with us multiple times – it means a lot. 🙏 I’m sorry some plants arrived without labels; that’s frustrating, and we’ll feed this back to improve our packing process.
Produktanmeldelser
primrose-uk
Primrose
3 months ago
Thank you for sharing this – we’re delighted to hear how easy they were to set up and that they’re lighting up your garden so brightly! 🌿💡
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.