The product arrived very quickly, but DX don't care enough to wait for us to answer the door. My order was left outside, where a lot of people pass by. Rubbish!
Primrose had a message saying product wasn’t available until August which was not the case. We received it in a day or two in July
primrose-uk
Primrose
15 hours ago
Thanks for your feedback, Georgina – I’m glad the product arrived quickly in the end, and we’ll review our availability messaging to make sure it’s more accurate in future.
Produktanmeldelser
primrose-uk
Primrose
15 hours ago
Thanks for sharing your experience, Georgina – we’re glad it’s now working perfectly, and your detailed feedback is really helpful for us and other customers.
primrose-uk
Primrose
15 hours ago
Thanks for sharing your experience, Georgina – we’re glad it’s now working perfectly, and your detailed feedback is really helpful for us and other customers.
Professional, friendly and efficient customer service staff
primrose-uk
Primrose
15 hours ago
Thank you for your feedback – I’m sorry to hear the 1.8m Pine Raised Trough Planter didn’t meet your expectations, but I’m glad our customer service team were able to help. If you’d like us to look into anything further, please email us with your order details.
Produktanmeldelser
primrose-uk
Primrose
15 hours ago
Thanks for sharing this feedback and I’m very sorry for the poor quality planter and the repeated failed collections – that’s incredibly frustrating. We’ll use your comments to review both product quality and our courier performance so this doesn’t happen again.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.