Panasonic UK Anmeldelser

Dear Customer, Thank you for your feedback and let me apologize for the inconveniences. While we are happy to hear that you are enjoying the new camera, we are sorry to hear about the parcel being delivered to a different address. We handle all customer information with the utmost care and try to make sure all the required details are correct. However, when working with a delivery company, the information provided might not be received accurately due to human error or a typo, and delivery problems can occur, such as this. Nevertheless, we can only apologize for the delay in solving the matter and for the trouble caused. Again, I am truly sorry for the way the situation has unfolded, and should you need any further assistance with your camera, do not hesitate to contact us. Kind Regards, Panasonic Customer Support Team

Dear Customer, Thank you for your response and for clarifying the matter. We will raise this up with DHL in hopes that actions will be taken to avoid such situations in the future. Again, we are sorry for way this has unfolded and for any frustration we might have caused with our earlier response. Kind Regards, Panasonic Customer Support Team