Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Panasonic UK

Viser alle 2,670 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Excellent

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Awful Customer Service

Bought directly from Panasonic and item was faulty, spoke to customer service and also thru WhatsApp many times which appears to be their preferred method of communication. Absolutely awful service,...

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Panasonic Customer Care UK

Panasonic UK

2 months ago

Dear Customer, Thank you for your feedback and let me apologize for any inconvenience we have caused. Our customer support team offers support both on the phone and on chat, in order to provide the best customer care possible. We would recommend calling us anytime it is possible, as that way we can offer support the most efficient and quickest way. You can contact us on 0344 844 3899 from Monday till Friday between 9-17. Nevertheless, we can only apologize for the delay in assisting you and for the trouble caused. We will look into the reason why we were unable to help in the initial contact with you so that we can investigate the matter and take the chance to learn from it, in order to avoid such situations in the future. Again, I am sorry for the frustration caused and I hope we will be able to better assist moving forward. Kind Regards, Panasonic Customer Support Team

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Phones for Mum

Excellent...I needed to order a new landline and mobile phone for my elderly mother.Clear information on the website. Order placed and phones delivered to her .in just under 24 hours.

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Excellent turnaround of order. Arrived early next day.

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Bekræftet af Feefo

2 months ago

Poor customer service. Very poor delivery. They say next day but that means

Poor customer service. Very poor delivery. They say next day but that means anytime. When my microwave did arrive I was out and it was left at the front door. No email or text saying it was being...

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Panasonic Customer Care UK

Panasonic UK

2 months ago

Dear Customer, Thank you for your feedback and let me apologize for the inconvenience. We strive to be prompt in dispatching the orders and to honor our next day delivery, however, when working alongside a delivery company, the greatest part of the delivery process falls into their control. Indeed, you should have been notified and provided a timeframe when the delivery person would arrive with the parcel and hand it to you personally. Nevertheless, we can only apologize for the frustration caused and for the way this has unfolded. Should we be able to assist with anything else or you would need support with the product, do not hesitate to contact us as we will be happy to help. Kind Regards, Panasonic Customer Support Team

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Excellent service

Excellent. They advised me immediately that there would be a delay in sending a my order. Contacted me immediately when they had the items I ordered, and then gave me fast delivery, with a 5 %...

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Peter Hillier

Bekræftet af Feefo

GBR

2 months ago

Hvad Peter Hillier sagde om Panasonic UK:

Bread maker

Sales team were very helpful and answered all my questions. The initial enquiry team were also very good. Added bonus of a discount when I ordered over the phone.

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Bekræftet af Feefo

2 months ago

Chat took too long Talking to someone is always more satisfying

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Good, let down by DHL

Excellent prompt service from Panasonic, let down somewhat by DHL as delivery partner, who arrived over two hours before the allocated delivery time slot on two successive days.

Brian Dawson

Bekræftet af Feefo

GBR

2 months ago

Hvad Brian Dawson sagde om Panasonic UK:

Razor

Delivered promptly. Razor is excellent especially at the price. Could have bought cheaper elseware but wanted to be sure it was the real thing.

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Panasonic UK Anmeldelser

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?