Brilliant from when I got through to I think his name was Oliver,he was very helpful
I did say that I needed a system that was simple and he gave me a few options.
0
Del
Pålidelig kunde
Bekræftet af Feefo
1 month ago
Excellent. Friendly, competent staff whose knowledge, expertise and advice was a great help to the customer.
0
Del
SK
Steven Kelly
Bekræftet af Feefo
1 month ago
Hvad Steven Kelly sagde om Panasonic UK:
Rubbish
Panasonic Customer Care UK
Panasonic UK
1 month ago
Hello Steven,
We are sorry to hear that your experience was not a positive one. I appreciate you taking the time to share your feedback, and we hope we can offer a better experience in the future.
Kind regards,
Panasonic Customer Care UK
0
Del
NT
nigel thomas
Bekræftet af Feefo
GBR
1 month ago
Hvad nigel thomas sagde om Panasonic UK:
new camara lens
bought a new camara lens via a sales rep online after explaining what i was after i was given a very detailed explanation of what the lens was capable of
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 months ago
Good product
Very good product and fast delivery.
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 months ago
Ideal radio alarm clock, easy to set up and use.
Very good. The answers I had to a few questions about the Radio were helpful in me deciding to go ahead purchase this product.
0
Del
Pålidelig kunde
Bekræftet af Feefo
12 months ago
Not the same quality that Panasonic once was
OK - it was delivered but the clock part of the clock radio does not work properly.
Nicki
Panasonic UK
12 months ago
Thank you for taking the time to leave this review. I am sorry to read that you are not loving your radio yet.
Please do contact our Customer Service team using the popout box on the right-hand side of the website (https://store.panasonic.co.uk/) for trouble shooting assistance, hints and tips.
Kind regards
Nicki
Ecommerce Manager
Pålidelig kunde
2 months ago
The clock on this clock radio does not work and it will only play from the internet for a few minutes before it stops.
I have contacted Panasonic and have had no reply.
It is sad that this brand has become so poor. Avoid!
Panasonic Customer Care UK
Panasonic UK
2 months ago
Hello,
Thank you for sharing your feedback, and we’re truly sorry to hear about the issues you’ve experienced with your clock radio. We understand how frustrating it must be when a product doesn’t meet expectations, especially from a brand you’ve trusted in the past.
We’d like to assist you further and ensure this matter is resolved. Please don’t hesitate to contact us directly at 0344 844 3899 or via our official Panasonic support webpage, where our team will be happy to help.
Kind regards,
Panasonic Customer Care UK
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 months ago
CD Player
Very quick and efficient service communication was excellent throughout the process
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 months ago
Product arrived damaged
Item was damaged on arrival.A bit of a faff but a new item was sent once original was collected.Took over 2 weeks but all good in the end and the product is very good
0
Del
AF
Amanda Fleming
Bekræftet af Feefo
2 months ago
Hvad Amanda Fleming sagde om Panasonic UK:
Terrible service
I have been trying to return an online purchase. I requested a return label over one week ago. Despite contacting Panasonic daily I have still not been sent one.
Panasonic Customer Care UK
Panasonic UK
2 months ago
Hello Amanda,
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration this situation has caused you. We completely understand how disappointing it must be to experience such a delay in receiving your return label.
Please rest assured that we are actively working on this matter, but we are currently awaiting our logistics team to issue the label. In the meantime, we recommend reaching out to us directly at 0344 844 3899 so we can provide you with further updates and assistance as quickly as possible.
Kind regards,
Panasonic Customer Care UK
AF
Amanda Fleming
2 months ago
Still waiting for the returns label which was requested on 11th March. All I am told is they are waiting on logistics. This is totally unacceptable service.
Panasonic Customer Care UK
Panasonic UK
2 months ago
Hello Amanda,
Thank you for taking the time to share your concerns with us. We deeply regret the inconvenience and frustration this delay has caused, and we sincerely apologize for not meeting your expectations in this instance.
Please rest assured that your case remains under active investigation, and we have already prioritized it to ensure a resolution as quickly as possible. We understand how important it is to resolve this matter promptly, and we are working closely with our logistics team to expedite the process of issuing your return label.
We truly appreciate your patience during this time, and we will continue to keep you updated on any progress. If you have any further questions or need additional assistance, please don’t hesitate to reach out to us directly at 0344 844 3899.
Kind regards,
Panasonic Customer Care UK
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.