Panasonic UK Anmeldelser

Hello Charles, We’re very sorry to hear about your experience and understand how frustrating this must have been, especially when you were trying to resolve a non-delivery issue and felt unsupported throughout the process. According to the DHL tracking information available to us, the parcel was marked as delivered on 24th of August at 14:30. However, we appreciate that this may not reflect your experience, and we’re sorry for the inconvenience and concern this has caused. If you still need assistance, please call Panasonic Customer Support on 0344 844 3899 so we can look into this further with you. Kind Regards, Panasonic Customer Support Team

Dear Customer, Thank you for your feedback and let me apologize for the delay in receiving the parcel and the frustration it caused. We are doing our best to dispatch orders promptly and hand them over to the delivery company as soon as possible, however, most of the delivery process is under their control, and sometimes delays can occur due to orders piling up or other unforeseen reasons. Nevertheless, we can only apologize for the inconvenience and for the lost time waiting. In case you intended to register your product in order to benefit from the warranty, then there is no need for the registration, because you benefit from the warranty automatically after purchase and it is based on your receipt/order acknowledgment. Should we be able to assist with anything else or you would need support with the product, do not hesitate to contact us as we will be happy to help. Kind Regards, Panasonic Customer Support Team