Delivery was to the time scale promised
The web site was very easy to use
The quality of the packaging was great
The delivery person was very courteous
The promise is superb, great quality and...
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AG
Ali Reza Ghanbarinezhad
Bekræftet af Feefo
GBR
1 month ago
Hvad Ali Reza Ghanbarinezhad sagde om Panasonic UK:
Thank you very much.
Greetings and best wishes. Thank you very much for all your hard work and thank you very much for your help and we hope you always shine.
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Pålidelig kunde
Bekræftet af Feefo
1 month ago
First class service
What was already planned as quick delivery, actually arrived a day sooner than promised ! Nice, courteous delivery driver too. Excellent service.
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Pålidelig kunde
Bekræftet af Feefo
1 month ago
SCANDALOUS CUSTOMER CARE
I purchased Panasonic Items online, as advised by Panasonic, however my items never arrived, although it stated on the tracking it did, with a photo, which was not my house. I live in London with a...
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Panasonic Customer Care UK
Panasonic UK
1 month ago
Hello,
Thank you for sharing your experience with us, and we deeply regret the inconvenience and frustration this situation has caused. We understand how upsetting it must be to have your items delivered to the wrong address despite providing the correct details, and we sincerely apologize for any shortcomings in resolving this matter promptly.
Please rest assured that we are committed to addressing this issue as quickly as possible. While we work closely with DHL to investigate and resolve the delivery error, we encourage you to contact us directly at 0344 844 3899 or visit our official Panasonic support webpage for further assistance. Our team is here to help and will do everything possible to ensure a resolution.
Thank you for your patience, and once again, we apologize for any inconvenience caused.
Kind regards,
Panasonic Customer Care UK
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Del
Pålidelig kunde
Bekræftet af Feefo
1 month ago
Poor AI Customer Service
Box arrived heavily damaged. Delivery drive refused to take it back even though we said we weren't accepting the delivery. Contacted customer services to arrange collection and exchange. Response...
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Panasonic Customer Care UK
Panasonic UK
1 month ago
Hello,
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about the issues you’ve experienced with your delivery and the frustration caused by our customer service responses. This is certainly not the level of service we aim to provide, and we sincerely apologize for any inconvenience this has caused.
We understand how important it is to resolve this matter promptly, and we want to assure you that we’ve taken action. We’ve emailed you today, 31st March, with the collection details for your damaged item. Please check your inbox for further instructions, and don’t hesitate to reach out if you have any questions or need additional assistance.
Thank you for bringing this to our attention so we can work towards improving our service.
Kind regards,
Panasonic Customer Care UK
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JB
John Bell
Bekræftet af Feefo
GBR
1 month ago
Hvad John Bell sagde om Panasonic UK:
Good service
Email with all the info I requested was sent promptly to me.
Many thanks.
0
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JM
John Massey
Bekræftet af Feefo
GBR
1 month ago
Hvad John Massey sagde om Panasonic UK:
Very friendly helpful staff.
Very friendly helpful staff.
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Pålidelig kunde
Bekræftet af Feefo
1 month ago
new
I bought a new microwave, didn't need to contact service, its working as it should thanks.
0
Del
DS
Derek Sinclair
Bekræftet af Feefo
GBR
1 month ago
Hvad Derek Sinclair sagde om Panasonic UK:
Excellent service
1st class service as usual from Panasonic. It took less than 1 minute to speak to a person on the phone and a couple of minutes to sort things out satisfactory
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IL
Ian Lowe
Bekræftet af Feefo
GBR
1 month ago
Hvad Ian Lowe sagde om Panasonic UK:
Good product but rubbish support online.
Very quick to send out with delivery very quick. Instructions are somewhat limited - good idea to have qr codes to scan but unfortunately the web pages you arrive at are in Italian. Even when you...
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.