Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af ExoticDirect

Viser alle 1,994 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Good service

Alec

ExoticDirect

5 years ago

Thank you for this positive review. It's great to know we've been able to provide you with a good service. If we can ever be of any further help or assistance, please do get back in touch. Best regards, The Exotic Direct Pet Insurance Team

Miss Karen Allan

Bekræftet af Feefo

5 years ago

Hvad Miss Karen Allan sagde om ExoticDirect:

Very informative advisor when I called regarding policy cover. Have not used them for any claims yet!

Alec

ExoticDirect

5 years ago

Hi Karen, Thank you for this positive review and also for taking the time to add your comments. It's great to know that the advisor you spoke to was informative. Hopefully your pets will always be happy and healthy, but if you do ever need to make a claim please do give us a call and we'll do everything we can to help you. Best regards, The Exotic Direct Pet Insurance Team

Pålidelig kunde

Bekræftet af Feefo

5 years ago

A five star service friendly helpful many thanks

Sarah

ExoticDirect

5 years ago

Hi there, Thank you for taking the time to leave your lovely review, we are so pleased to hear that you found our service friendly and 5 star worthy! If you need us in the future at all please let us know. Kind Regards, The Exotic Direct Team

Ms Dawn Chafer

Bekræftet af Feefo

5 years ago

Hvad Ms Dawn Chafer sagde om ExoticDirect:

New customer

Easy and quick to set up so happy so far

Sarah

ExoticDirect

5 years ago

Hi Dawn, Thank you very much for your review, We are pleased to hear that you found our website easy and quick to use. Thank you for taking the time to leave your review! Kind Regards, The Exotic Direct Team

Mr Jason Donovan

Bekræftet af Feefo

5 years ago

Hvad Mr Jason Donovan sagde om ExoticDirect:

Very friendly great insurance

Previously had insurance with exotic Great service and friendly staff

Sarah

ExoticDirect

5 years ago

Hi Jason, Thank you very much for your kind review, we are so pleased to hear that you are happy with our service! If you need anything in the future please do let us know. Kind Regards, The Exotic Direct Team

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Reasonably priced but top class service. Sympathetic when one of our pets died. Highly recommended insurers.

Louise

ExoticDirect

5 years ago

Hi There, Thank you for taking the time to review us and for rating us with five stars. We are so pleased to hear your comments regarding our compassionate service. We are all pet owners and lovers so understand how difficult it is when one of them passes away. Thank you for the recommendation too! Kind Regards The Exotic Direct Team

Ms Constance Gotsopoulou

Bekræftet af Feefo

5 years ago

Uploadede medier

Best support and the team is always kind andhave always nice

Se alle medier (1)

Hvad Ms Constance Gotsopoulou sagde om ExoticDirect:

Best support and the team is always kind andhave always nice

The best support I have ever had with any of my furbabies. Thank you Exotic direct I couldn't have been able to keep my furkids as healthy or even alive without you. Thank you from the bottom of our...

Læs flere

Nathan

ExoticDirect

5 years ago

Hello Constance, Thank you so much for rating us 5*s. We really appreciate the kind words you have for us and the time you have taken to write a review. All the best to you and Ruby Dus! Kind regards, The Exotic Direct Team.

Ms Constance Gotsopoulou

5 years ago

Many thanks for your reply Nathan ☺ Its all true you have all been incredible and we are very grateful 🐀😍💞

Louise

ExoticDirect

5 years ago

:) Thank you Constance!

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Excellent professional service as always.

Excellent service as always. I frequently recommend Exotic Direct to friends; having cover for 4 parrots and knowing this is simply the best!

Louise

ExoticDirect

5 years ago

Hi There, Thank you for taking the time to review us and for rating us with five stars! We are delighted to hear your lovely comments regarding our excellent service. Thank you also for recommending us your friends :) Kind Regards The Exotic Direct Team

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Friendly and efficient staff, everything sorted quickly. Plus my premium had reduced from last years.

Louise

ExoticDirect

5 years ago

Hi There, Thank you for taking the time to review us and for rating us with five stars! We are delighted to hear your great comments regarding our efficient service, it is also brilliant to hear you are happy with your renewal, thank you! Kind Regards The Exotic Direct Team

Miss Vanessa Casey

Bekræftet af Feefo

5 years ago

Hvad Miss Vanessa Casey sagde om ExoticDirect:

Highly recommend

Judith was very helpful all the way through my application and helped me choose the right plan to suit me.

Nathan

ExoticDirect

5 years ago

Hello Vanessa, Thank you so much for rating us 5*'s. We are so happy to hear that Judith was able to support and help you find the best product for your needs. I have passed the message on. Kind regards, The Exotic Direct Team.