Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af ExoticDirect

Viser alle 1,995 anmeldelser

Miss Vanessa Casey

Bekræftet af Feefo

5 years ago

Hvad Miss Vanessa Casey sagde om ExoticDirect:

Highly recommend

Judith was very helpful all the way through my application and helped me choose the right plan to suit me.

Nathan

ExoticDirect

5 years ago

Hello Vanessa, Thank you so much for rating us 5*'s. We are so happy to hear that Judith was able to support and help you find the best product for your needs. I have passed the message on. Kind regards, The Exotic Direct Team.

Mr Tim Sheppard

Bekræftet af Feefo

5 years ago

Hvad Mr Tim Sheppard sagde om ExoticDirect:

Hassle free

Nathan

ExoticDirect

5 years ago

Hello Tim, Thank you so much for rating 5*s. We really appreciate the review and are happy to hear you found the service to be hassle free! Kind regards, The Exotic Direct Team.

Pålidelig kunde

Bekræftet af Feefo

5 years ago

I thought it was very good

Nathan

ExoticDirect

5 years ago

Hello, Thank you so much for rating us 5*s. We really appreciate the time taken to leave us this review. Kind regards, The Exotic Direct Team.

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Good insurance

Good & average prices, could be abit easier to activate vouchers. Prices could be cheaper but can’t complain at the covered points

Nathan

ExoticDirect

5 years ago

Hello, Thank you for the 4* review. We really appreciate the feedback you have left with us and we will pass these points on to the relevant departments. Kind regards, The Exotic Direct Team.

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Easy to deal with, had to make a claim which was also straightforward

Alec

ExoticDirect

5 years ago

Thank you for your positive review. We are really please to hear that you found us easy to deal with and also that when you needed to make a claim that the process was straightforward. If we can be of any further help or assistance in the future, please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Mr Peter Gosden

Bekræftet af Feefo

5 years ago

Hvad Mr Peter Gosden sagde om ExoticDirect:

Very quick and easy to use highly recommended

Nathan

ExoticDirect

5 years ago

Hello Peter, Thank you so much for rating us 5*s. We really appreciate the review. Kind regards, The Exotic Direct Team.

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Uploadede medier

Se alle medier (3)

Item arrived damaged

I ordered a cricket pen from Amazon. First one was lost in the transit and second one arrived cracked. See pictures. I do not have time to return this as I need it immediately for my Reptile. I would...

Læs flere

Nathan

ExoticDirect

5 years ago

Good Afternoon, Thank you for getting in touch with us, however, there seems to be some confusion, we are an insurance company and offer insurance for exotic pets. We do not sell the type of product you have listed. Kind regards, The Exotic Direct Team.

Ms Alison Ward

Bekræftet af Feefo

5 years ago

Hvad Ms Alison Ward sagde om ExoticDirect:

Excellent service. Would recommend

Excellent service all round; very nice guy on the phone, explained everything really well and concluded business efficiently.

Nathan

ExoticDirect

5 years ago

Hello Alison, Thank you so much for rating us 5*s. We are very happy to hear that you experienced an efficient and friendly service. Kind regards, The Exotic Direct Team.

Ms Kelli Summer

Bekræftet af Feefo

5 years ago

Hvad Ms Kelli Summer sagde om ExoticDirect:

I highly recommend Exotic Direct. I have my African Grey Parrot Insuranced with them & I have so far found them extremely helpful & jolly nice to talk to!

Alec

ExoticDirect

5 years ago

Hi Kelli, Thank you for this positive review and also for taking the time to add such nice comments. We're all really pleased that you found us helpful, nice to talk to and also to read that you feel able to recommend us to other people looking to insure their pets. If we can every be of any further help or assistance, please do not hesitate to get back in touch. Best regards, The Exotic Direct Pet Insurance Team

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Claim for poorly tort

Overall, very good. Gave 4 stars only because when I was trying to get through to you it appeared the phones were not working properly and the website did not give any information, re: Covid-19 or...

Læs flere

Hayley

ExoticDirect

5 years ago

Hi there, Thank you so much for taking the time to leave your positive review and also for your feedback. We are sorry to hear that you were unable to get though to us when required, we believe this issue has been rectified now. ExoticDirect is part of UK insurance company Bought By Many, which aims to provide better cover for everyone, if you would like further information regarding this we would be happy to discuss this directly on 0345 982 5505. The Exotic Direct Claims Team.