Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af ExoticDirect

Viser alle 1,994 anmeldelser

Mrs Susan Collington

Bekræftet af Feefo

5 years ago

Hvad Mrs Susan Collington sagde om ExoticDirect:

Quick easy and straight forward.

Nathan

ExoticDirect

5 years ago

Hello Susan, Thank you so much for taking the time to review us with 5*'s! So happy that you found the service quick and straight forward to use. Kind regards, The Exotic Direct Team.

Mrs Donna Bennetta

Bekræftet af Feefo

5 years ago

Hvad Mrs Donna Bennetta sagde om ExoticDirect:

absolutely, very easy to read and understand, definitely a good price for my pets insurance thank you.

Nathan

ExoticDirect

5 years ago

Hello Donna, Thank you so much for the 5* review! We are happy to hear that the policy was easy to read and understand and that the price was good value too! Kind regards, The Exotic Direct Team.

Ms Caroline Volante

Bekræftet af Feefo

Jersey

5 years ago

Hvad Ms Caroline Volante sagde om ExoticDirect:

Expect delays but still great service

Whilst there was a delay of almost 7 weeks, each time I spoke with a representative they were apologetic and professional. I know that the delay was because of home working due to Covid. Very polite...

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Hayley

ExoticDirect

5 years ago

Hi Caroline, Thank you so much for taking the time to leave your 5 star review! It is great to hear you were happy with the service despite the delays with your claim. We have passed your feedback on to the team. Have a great week, The Exotic Direct Claims Team.

Mrs Joanna Bithell

Bekræftet af Feefo

5 years ago

Hvad Mrs Joanna Bithell sagde om ExoticDirect:

Tortoise insurance

Easy to use a great coverage

Nathan

ExoticDirect

5 years ago

Hello Joanna, Thank you for the 5* Review! Really happy to hear that you found the service easy to use and found the coverage you were looking for. Kind regards, The Exotic Direct Team.

Mr Gareth Hewson

Bekræftet af Feefo

5 years ago

Hvad Mr Gareth Hewson sagde om ExoticDirect:

Great service speedy delivery

Great service

Nathan

ExoticDirect

5 years ago

Hello Gareth, Thank you so much for the 5* Review! Really happy to hear that your service was of great standard and speedy too! Kind regards, The Exotic Direct Team.

Mr Warren Weldon

Bekræftet af Feefo

5 years ago

Hvad Mr Warren Weldon sagde om ExoticDirect:

Was very easy too insure......also easy too renew......

Nathan

ExoticDirect

5 years ago

Hello Warren, Thank you so much for rating us 5*s! We are happy to hear that the process of insuring and renewing was easy to do. Kind regards, The Exotic Direct Team.

Mr Graham James

Bekræftet af Feefo

5 years ago

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Hvad Mr Graham James sagde om ExoticDirect:

Excellent service

Nathan

ExoticDirect

5 years ago

Hello Graham, Thank you so much for rating us 5*s! Kind regards, The Exotic Direct Team.

Miss Samantha Robinson

Bekræftet af Feefo

Leicester

5 years ago

Hvad Miss Samantha Robinson sagde om ExoticDirect:

Usually excellent but let down on this occasion

My dragon had to go into unexpected emergency surgery 24 hours before I could claim on my policy. I would always give exotic direct good reviews as they are fantastic but on this occasion I was let...

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Hayley

ExoticDirect

5 years ago

Dear Samantha, We are sorry to hear that we were unable to assist you with your most recent claim. We have attempted to contact you this morning to discuss this with you in detail, a voicemail was left. Please do call us on 0345 982 5505 if you would like to discuss this further. Kind Regards, The Exotic Direct Claims Team.

Mr Terry Newman

Bekræftet af Feefo

5 years ago

Hvad Mr Terry Newman sagde om ExoticDirect:

Great cover package

Easy to setup and excellent cover for my hawks

Alec

ExoticDirect

5 years ago

Hi Terry, Thank you for giving us a positive review. It's great to know you're happy with the cover we are able to provide for you and your hawks, and also that it was easy to set everything up. Should you ever have any questions about your policy, or if we can be of any other help or assistance, please do not hesitate to give us a call. Best regards, The Exotic Direct Pet Insurance Team

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Very helpful and professional.

Very helpful and professional

Alec

ExoticDirect

5 years ago

Thank you for giving us a positive review. It's great to know you found our team to be both helpful and professional. If we can ever be of any further help or assistance in the future, please do get back in touch. Best regards, The Exotic Direct Pet Insurance Team