It was simple to do, made life easier that it continues on, I got no worries with my birds
Louise
ExoticDirect
7 years ago
Hi There
Thank you for taking the time to leave us your review and for rating us with 5 stars!
It is great to hear you found the application process simple and are happy with cover and the peace of mind it provides.
Kind Regards
The Exotic Direct Team
0
Del
Pålidelig kunde
7 years ago
Quick, easy and very helpful! Highly recommend
Louise
ExoticDirect
7 years ago
Hi There
Thank you for taking the time to leave us your review and for rating us with 5 stars!
It is brilliant to hear you have found the application process quick and easy and that you would recommend us to others, thank you!
Kind Regards
The Exotic Direct Team
0
Del
Pålidelig kunde
7 years ago
Auto annual renewal for both birds, no hassle to us at all.
The only insurance company to offer cover for our particular pets, so no choice for us. That being said, they've always been professional and helpful when we've needed them, and I would recommend...
Læs flere
Louise
ExoticDirect
7 years ago
Hi There
Thank you for taking the time to leave us your review and for rating us with 5 stars!
It is great to hear you are pleased with our hassle free renewal process and have found our services to be professional and helpful.
We are also very happy to hear you would recommend us to others, thank you!
Kind Regards
The Exotic Direct Team
0
Del
TC
Trusted Customer
7 years ago
Hvad Trusted Customer sagde om ExoticDirect:
Trouble free renewal. Its nice to know that should our parrot need Veterinary care there is help.
Good cover.
Louise
ExoticDirect
7 years ago
Dear Tony
Thank you for taking the time to leave us your review and for rating us with 5 stars!
It is brilliant to hear you are happy with our automatic renewal process and that our cover provides you with peace of mind should your parrot need any vet care.
Kind Regards
The Exotic Direct Team
0
Del
TC
Trusted Customer
7 years ago
Hvad Trusted Customer sagde om ExoticDirect:
Assurance my bird is covered if needed
I never need to worry about renewing as I always receive notification of the date and then my Policy documents soon after. Great to know my precious bird is covered and it doesn't cost a fortune
Martin
ExoticDirect
7 years ago
Dear Miss Devenish,
Many thanks for your review and we are delighted to hear that you are happy with the renewal process and the premium.
The Exotic Direct Team
0
Del
TC
Trusted Customer
7 years ago
Hvad Trusted Customer sagde om ExoticDirect:
It is easy, when the time is coming for renewal I got a email with all the information if I am happy I don’t have to do anything else
Louise
ExoticDirect
7 years ago
Dear Miss Mercedes Lopez Garcia
Thank you for taking the time to leave us your review and for rating us with 5 stars!
It is great to hear you are happy with your renewal and have found the process easy and straight forward.
Kind Regards
The Exotic Direct Team
0
Del
TC
Trusted Customer
7 years ago
Hvad Trusted Customer sagde om ExoticDirect:
yes
Louise
ExoticDirect
7 years ago
Dear David
Thank you for taking the time to review us.
Kind Regards
The Exotic Direct Team
0
Del
TC
Trusted Customer
7 years ago
Hvad Trusted Customer sagde om ExoticDirect:
Excellent service
Quick and easy process giving me the exact coverage i need for my lizards. Would definitely recommend them to anyone :)
Louise
ExoticDirect
7 years ago
Dear Emma
Thank you so much for taking the time to leave us your review and for rating us with 5 stars!
It is great to hear you have found the cover that suits you and your lizards needs and that you found our processes quick and easy.
Kind Regards
The Exotic Direct Team
0
Del
TC
Trusted Customer
7 years ago
Hvad Trusted Customer sagde om ExoticDirect:
Excellent.
Totally problem free experience. Submitted the claim. Communicated to say received claim. 3 weeks later received a letter to say claim successful.
Vicky
ExoticDirect
7 years ago
Hi Olivia,
Thank you so much for taking the time to leave us your lovely review.
I’m delighted to hear that your claim experience was problem free and you were happy with our communication.
Kind Regards
Exotic Direct Claims Team
0
Del
TC
Trusted Customer
7 years ago
Hvad Trusted Customer sagde om ExoticDirect:
Send a reminder to people to let them know that their policy is almost up, rather than having zero contact for months and then an email to inform them they'd renewed.
Alec
ExoticDirect
7 years ago
Hi Paul,
Thank you for taking the time to leave us this feedback. I did try and call you today to discuss your comments but had to leave you an answerphone message.
It's clear from your feedback that you are not happy about the amount of notice we gave you about the then upcoming renewal of your policy. We are sorry that you feel this way, but we would like an opportunity to talk to you over the phone in order clarify how much notice was given and also to hear from you about what improvements we could make in the future.
Our phone number is 0345 982 5505 and the contact centre is open Monday to Friday, between 09:00 and 17:15. We look forward to hearing from you.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.