Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af ExoticDirect

Viser alle 1,994 anmeldelser

Trusted Customer

Bekræftet af Feefo

Langley, Southampton

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

As usual the renewal was sorted out without any problems. My contacts with Exotic Direct are usually straightforward.

Sarah

ExoticDirect

6 years ago

Dear Shirley, Thank you for taking the time to leave your review, we are happy to hear that you found our renewal process straightforward and without any problems. Kind Regards, The Exotic Direct Team

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Excellent service.

Answered the phone quickly. Menu short. Recorded part was short too. The advisor was very friendly and helpful and made the process easy.

Nathan

ExoticDirect

6 years ago

Hello, Thank you for rating us 4 stars! It is great to hear that you found the service to be quick and that our advisers are friendly and helpful making the process easy! If there is anything else you require please get in touch and we would be happy to help! Kind regards, The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

7 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Great service

The man I spoke to was very helpful, and informative, with a friendly manner.

Louise

ExoticDirect

7 years ago

Hi Kate, Thank you for taking the time to leave us your review and for rating us with five stars! We are delighted to hear your great comments regarding our helpful and friendly customer service. If you have any questions in the future, please do not hesitate to contact us. Kind Regards The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

7 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Very easy to do

Nathan

ExoticDirect

7 years ago

Hello Julie, Thank you for the 4 star rating! Happy to know you found the process very easy to do! Please let us know if you require anything else. Kind regards, The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

7 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Easy straight forward process. Peace of mind for the future

Nathan

ExoticDirect

7 years ago

Hello Debbie, Thank you very much for giving us a rating of 5 stars! it's much appreciated. Glad you found the process to be straight forward and easy, and happy to hear you have peace of mind. Please contact us if you need anything further, we would be happy to help. Kind regards, The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

London

7 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Amazing

Easy to use, easy to make your insurance, also it is not expensive too, i would recommend it to anybody, it meant a lot to me that insurace after losing 1 of my 2 budgies and google for once in my...

Læs flere

Nathan

ExoticDirect

7 years ago

Hello Dayana, We are very sorry to hear about the loss of your Budgie :( Thank you so much for giving us an amazing rating of 5 stars! We are happy to hear you found the process of setting up the insurance cover easy, delighted also that you would recommend us. Should you need anything further please do contact us, Kind regards, The Exotic Direct Team

Pålidelig kunde

Bekræftet af Feefo

7 years ago

Great service great price completed insurance for my parrot very fast. All details were given I would highly recommend

Nathan

ExoticDirect

7 years ago

Hello, Thank you for taking the time to leave us your review and for rating us with five stars! We are happy to hear how quick the process was. Also it's very nice to hear that you would recommend us! Should you need anything further please do contact us, Kind regards, The Exotic Direct Team

Pålidelig kunde

Bekræftet af Feefo

7 years ago

Quick and easy to renew

Quick and easy to renew and price has stayed the same. Never had a problem when claiming.

Louise

ExoticDirect

7 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with five stars! We are so pleased to hear your great comments regarding our quick and easy renewal process. We are also delighted to hear you are happy with your premium and our claim process. If you need any assistance in the future, please do not hesitate to contact us. Kind Regards The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

7 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Amazing!!

Delivered very quickly and all came very fast

Louise

ExoticDirect

7 years ago

Hi Nakisha, Thank you for taking the time to leave us your review and for rating us with five stars! We are so pleased to hear your great comments with regards to our service and fast delivery! Thank you! If you need any assistance in the future, please do not hesitate to contact us. Kind Regards The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

Helston TR13 8UZ

7 years ago

Hvad Trusted Customer sagde om ExoticDirect:

It feels good to know that your bird is covered if anything happens.

I feel good about all of it, and at a great price.

Louise

ExoticDirect

7 years ago

Hi Robert, Thank you for taking the time to leave us your review and for rating us with five stars! We are delighted to hear your great comments regarding our policies and that we have been able to provide you with peace of mind knowing your pets are covered. If you have any questions in the future, please do not hesitate to contact us. Kind Regards The Exotic Direct Team