Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af ExoticDirect

Viser alle 1,994 anmeldelser

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

A must for your reptiles health

Perfectly explained, happy with the options of cover a must for your reptil

Louise

ExoticDirect

6 years ago

Hi Danny, Thank you for taking the time to leave us your review and for rating us with 5 stars! It is great to hear you are happy with our service and the options of cover available. Kind Regards The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Great product and company

I’ve used ExoticDirect for around 8 years now and they have always been, helpful, professional and caring. Highly recommend them as an insurance company for your exotic pets.

Hayley

ExoticDirect

6 years ago

Hi Anna, Thank you so much for your positive review and for your lovely comments. It is great to hear that you would recommend us as an insurer for Exotic pets. We hope you have a lovely day, The Exotic Direct Team.

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Any query/change has happened quickly and efficiently.

Louise

ExoticDirect

6 years ago

Hi Ian, Thank you for taking the time to leave us your review and for rating us with 5 stars! We are delighted to hear that you have been happy with our quick and efficient service, thank you! Kind Regards The Exotic Direct Team

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Honest and grateful.

They were very kind in allowing late claims to be still valid (because of my clinical depression). Also EVERY representative that I speak to is unfailingly polite, respectful and positive.

Hayley

ExoticDirect

6 years ago

Hi there, Thank you so much for leaving your positive review. It is lovely to hear that our representatives have been polite, respectful and positive. At Exotic Direct we understand that claiming can be difficult so we want to make the process as easy and straightforward as possible for our customers. Have a lovely weekend, The Exotic Direct Team.

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Hassle free

Defiantly recommend - been very hassle free and helpful

Hayley

ExoticDirect

6 years ago

Hi there, Thank you for taking the time to leave your positive review. It's so good to hear that your experience with us has been hassle free as this is our aim! We hope you have a lovely weekend, The Exotic Direct Team.

Pålidelig kunde

Bekræftet af Feefo

6 years ago

So straight forward 😄

It was such a simple process and I've now got peace of mind that my rabbit Alfred can have the best care possible 😁

Hayley

ExoticDirect

6 years ago

Hi there, Thank you so much for taking the time to leave your positive review. It is so good to hear that the process was simple. We really hope that Alfred never has to have any treatment but if he does we are here to help. We hope you have a lovely weekend, The Exotic Direct Team.

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Quick and easy

Easy and useful. Didn't have to do anything.

Hayley

ExoticDirect

6 years ago

Hi there, Thank you so much for the positive review of us here at Exotic Direct. It is so good to hear that the process was quick and easy for you. If there is anything else you require please get in touch and we would be happy to help! The Exotic Direct Team.

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Excellent brilliant

Hayley

ExoticDirect

6 years ago

Hi Leanne, Thank you for taking the time to leave your positive review. If there is ever anything we can help further with please do not hesitate to contact us. We hope you have a lovely weekend, The Exotic Direct Team.

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Efficient and understanding.

Hayley

ExoticDirect

6 years ago

Hi Sian, Thank you for taking the time to leave your positive review. It is lovely to hear that you found our team efficient and understanding. If there is ever anything you need please do not hesitate to contact us. We hope you have a lovely day, The Exotic Direct Team.

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

I haven’t actually had to ya them as yet thank goodness so I can’t really rate but I hope they’ll be good when I need them!

Sarah

ExoticDirect

6 years ago

Hi Louise, Thank you for taking the time to leave your review, If you do ever need us in the future please do not hesitate to contact us! Kind Regards, The Exotic Direct Team