We ordered two water to go bottles, which were fine. We ordered the larger active bottles and thought they were included in the free filter offer as the website allowed and accepted the code stated....
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Dave Shanks
Water-to-Go
3 years ago
Hi Gavin,
as you have realised, the free filter was an introductry offer for the 60 cls active only. As we want you to be happy with the product and the error appears genuine, we shall send you a twin pack of filters .
Regards
The Water to Go team.
GH
Gavin Halliday
3 years ago
Amazing customer service received the filters sent as a good gesture the next day. In line I've ungraded the review to five stars. Thank you so much.
Product reviews
Dyddiad y pryniant: 04/03/2023
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
3 years ago
I had to raise a query and the customer service was exceptional. Successfully used bottle for recent trip to Morocco.
Very useful whilst cycling in Jordan, I was able to fill my bottle up from ordinary taps and not worry about finding and buying bottled water which was not always available anyway. The water tasted...
I have not as yet used the bottle however I will be using it in June so can give a more complete review and will revisit and revise my review.
A very efficient company with fast service on their...
Water to gos service has been excellent from start to finish. Ordering from the site was straight forward, delivery was very quick and it was all packaged really well.
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