Water Filtration Systems - Safe Drinking Water, Wherever Life Takes You
Service
4.8
/5
Product
4.6
/5
5
4
3
2
1
160
18
5
2
3
188
ratings over the past year
Arddangos pob 701 adolygiad
DB
Derek Bearhop
Dilyswyd gan Feefo
Edinburgh
3 years ago
What Derek Bearhop said about Water-to-Go:
Good product, delivered promptly.. A satisfied customer
Product reviews
Dyddiad y pryniant: 28/02/2023
0
Rhannwch
HW
Holly Wells
Dilyswyd gan Feefo
3 years ago
What Holly Wells said about Water-to-Go:
This is maybe my 29th purchase from water to go! Both myself and my family use these bottles and we wouldn’t shop anywhere else.
Great service, great products.
Great bottle, although haven’t been brave enough to use water from a stream/waterfall…. Only thing I’d say is, getting a good guzzle can be tricky because it sort of dribbles out.
Dave Shanks
Water-to-Go
3 years ago
Hi ,
your flow rate should enable you to empty the bottle within a minute. It may be that the filter isnt fully activated. Try to leave the filter standing in water for at least 15 minutes, completely submerged and that ought to do the trick.
Promo code selected for free filter. It did not come. Email sent. No reply received
Nozzle too small and flow very slow. Not impressed
Dave Shanks
Water-to-Go
3 years ago
Hi Drew,
We have checked your order. The offer of a free filter is an introductory offer on the 60 cls active. You ordered the 75 cls active, which does not have that offer unfortunately.
If the flow is slow, it sounds as if the filter has not been activated. Please just let it soak on water for 15 minutes and that will resolve the issue.
We have never had any comments that the nozzle is too shory since we launched the new lid 4 years ago.
Offered free filter but didn’t receive it
No reply from their customer service either - I’m sure the bottle is good but customer service needs improving.
Dave Shanks
Water-to-Go
3 years ago
Dear Sir,
I have just checked our customer services and our general emails and can find no trace of your contact, sorry.
I have checked your order, Marc and you ordered a 75 cls black active bottle. The offer for the free filter is an introductory offer on the 60 cls active bottle, and NOT the bottle you selected, sorry.
Water to Go
Very efficient service. The water bottles are pleasing to the eye and good to handle. I cannot drink tap water without unpleasant consequences, the filter sorts out that problem for me and the water...
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