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Urban Brew Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

Arddangos pob 24,051 adolygiad

Trusted Customer

8 years ago

What Trusted Customer said about Urban Brew:

Excellent personalised service with an explosion of love and awesome tasting coffee inside! Recommend everyone with a pod machine try this coffee.

Toby

Urban Brew

8 years ago

Carole, thank you for the great feedback! We’re so happy you loved our Service and Coffee. Ryan : )

Cwsmer Dibynadwy

8 years ago

The service was fine, I just find the coffee way to weak, even Intensity 8

Toby

Urban Brew

8 years ago

Hi Jane, I’m really sorry to hear this. Coffee is subjective and we always knew it was going to be difficult to please everyone with such a limited range. We will increase the range over time and hopefully add a product more to your liking. In the meantime, we’d be happy to offer you a refund if you like? Thanks, Toby : )

Cwsmer Dibynadwy

8 years ago

Thank you for your reply Toby. No I don’t want a refund but thank you for offering. I only bought 4 packets to give it a try as I know I’m fussy! I really admire what you are doing and really wanted to support a local company and one trying to do their bit for the environment. All the best for the future. Thanks Jane

Toby

Urban Brew

8 years ago

If there is anything we can do for you to consider improving your 2 star service rating please just let me know. We take customer service very seriously and are willing to do whatever it takes to keep our service rating as high as possible : )

Toby

Urban Brew

8 years ago

That was supposed to start with 'Ok no worries Jane, thanks for the kind words!'. It cut that part off for some reason : )

Trusted Customer

8 years ago

What Trusted Customer said about Urban Brew:

Service is awesome... great product - although i had a minor issue with pods Toby and Ryan were awesome with their sevice and very kind and

Toby

Urban Brew

8 years ago

Thank you so much for your kind words, Alita. We really appreciate you taking the time out to share your experience with us. Ryan : )

Trusted Customer

Epping

8 years ago

What Trusted Customer said about Urban Brew:

Economical, ethical, feel good coffee - delivered. Perfect.

An ad popped up on my Facebook Feed last week and I got excited and clicked the link - within a few minutes I had done a cost comparison and ordered a supply for my work tea room - we have the Aldi...

Toby

Urban Brew

8 years ago

Thanks for the feedback, Jennifer! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Ryan : )

Trusted Customer

8 years ago

What Trusted Customer said about Urban Brew:

Came back for more!

Second order- same speedy service, gorgeous personalised packaging and most importantly, delicious coffee.

Toby

Urban Brew

8 years ago

Hi Emma, we’re so happy you loved our Service and Coffee. Thanks for the feedback! Ryan : )

Trusted Customer

Melbourne

8 years ago

Uploaded Media

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What Trusted Customer said about Urban Brew:

At last, we have found Urban Brew

First up, ordering was very easy with delivery prompt as well as the packaging could be put in the compost. Then came the test on the Nespresso coffee machine. The first non Nespresso Pod that was...

Toby

Urban Brew

8 years ago

A lot of love has gone into this brand, thank you so much for acknowledging it, Maureen. Ryan : )

Toby

Urban Brew

8 years ago

I know it’s late, but I just wanted to say a huge thank you for the great photo! I’m still working out how to use this program properly haha. Toby : )

Trusted Customer

Nunawading

8 years ago

What Trusted Customer said about Urban Brew:

Coffee with conscience

Easy to order, economical, good tasting coffee, in environmentally friendly biodegradable pods. What’s not to love?

Toby

Urban Brew

8 years ago

Thank you Kelly, it really does mean a lot to us when we hear such positive comment. Ryan : )

Cwsmer Dibynadwy

8 years ago

Great start to a great new company

Fabulous customer communication and very reasonable prices, will definitely purchase from again

Toby

Urban Brew

8 years ago

Happy to hear you love our service, Taija. Thank you! Ryan : )

Trusted Customer

8 years ago

What Trusted Customer said about Urban Brew:

Prompt delivery!! Great coffee!!

Toby

Urban Brew

8 years ago

Thank you for the kind words, Jacqui! Ryan : )

Cwsmer Dibynadwy

8 years ago

Easy to contact, quick to reply, friendly and helpful! Highly recommend Urban Brew & their coffee! ❤️

Toby

Urban Brew

8 years ago

Amanda, thank you for the great feedback! We’re so happy you love Urban Brew. Ryan : )

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