I don’t mind the coffee. Just so you know I never received an email telling me about not getting the choc coffee cup. I checked junk/spam inbox...
I’d really like it if you had a long black option.
Toby
Urban Brew
8 years ago
Hey Naomi, I'm really sorry you didn't receive an email about the Cuppa Choc. That was a nightmare week for us as the chocolate wasn’t setting due to the heat/humidity and the orders started piling up. I think amongst all the chaos we may have missed notifying a few people and you must have been one of them. Super sorry about this but we have since worked though the issue and Cuppa Choc’s back again! I’ll have the team send you one tomorrow. Thanks, Toby : )
0
Rhannwch
Cwsmer Dibynadwy
8 years ago
Definately will be re-ordering!
Toby
Urban Brew
8 years ago
Thank you so much Bernice! Ryan : )
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about Urban Brew:
Love Urban Brew
Great service and foll up. Fast delivery to door . Great prices and great product.
Toby
Urban Brew
8 years ago
Thank you Rose, we love the positivity. Ryan : )
0
Rhannwch
Cwsmer Dibynadwy
8 years ago
Great tasting and good value - keep it up
Coffee tastes great, ordering process was simple, prices are good.
Toby
Urban Brew
8 years ago
Thank you for taking time to leave this feedback, Craig! Ryan : )
0
Rhannwch
TC
Trusted Customer
8 years ago
Uploaded Media
View all media (1)
What Trusted Customer said about Urban Brew:
Easy ordering, quick delivery with good tasting coffee which doesn't turn bitter if a little over extracted.Also the hand written note and wrapping was very cute
Toby
Urban Brew
8 years ago
Thanks for the positive feedback, Natalie. We really appreciate you taking the time out to share your experience with us. Ryan : )
Toby
Urban Brew
8 years ago
I know it’s late, but I just wanted to say a huge thank you for the great photo! I’m still working out how to use this program properly haha. Toby : )
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about Urban Brew:
Great coffee!!!
Great customer service, very speedy delivery(received next day)
High quality coffee and pods, other brands ive used before let some coffee grinds pass into your cup, these pods don't do this at all
...
Read more
Toby
Urban Brew
8 years ago
Hello Brendan. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Ryan : )
0
Rhannwch
TC
Trusted Customer
Melbourne
8 years ago
What Trusted Customer said about Urban Brew:
Great Service, great coffee, helping us care for our planet!
No fuss service... Love the coffee... Urban Brew will be our choice from now on...
Toby
Urban Brew
8 years ago
Super happy to hear you love Urban Brew, Phillip. Thanks! Ryan : )
0
Rhannwch
Cwsmer Dibynadwy
8 years ago
The order process was excellent. As was the fast shipping. Thanks!
Toby
Urban Brew
8 years ago
Thanks for taking time to leave this feedback, Tara! Ryan : )
0
Rhannwch
Cwsmer Dibynadwy
8 years ago
Super fast
Super good communication
Super product
5 stars!
Toby
Urban Brew
8 years ago
Thanks for the awesome feedback, Angela! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Ryan : )
0
Rhannwch
Cwsmer Dibynadwy
8 years ago
Great brew and customer service
Great contact and customer service from placing the order to following up on order delivery
Toby
Urban Brew
8 years ago
So happy to hear you love our service, Kristen. Thank you! Ryan : )
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.