Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
ratings over the past year
Arddangos pob 269,282 adolygiad
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Order was lost
No tracking updates and no information until I called 12 days later only to be told I would have to reorder everything myself because customer services cannot resend the order!
0
Rhannwch
EJ
EJF
Dilyswyd gan Feefo
GBR
8 months ago
What EJF said about The Works:
Excellent products
I run a friendship group for over 65s and I nearly always get my craft supplies and ideas from the Works. The quality is excellent and delivery is very convenient as I have 30+ members. I would...
Read more
0
Rhannwch
EA
Elizabeth Anderson
Dilyswyd gan Feefo
GBR
8 months ago
What Elizabeth Anderson said about The Works:
I didn't revive my order they did refund me
0
Rhannwch
SB
Sally Barrow
Dilyswyd gan Feefo
8 months ago
0
Rhannwch
MB
M BURROW
Dilyswyd gan Feefo
GBR
8 months ago
What M BURROW said about The Works:
Very happy
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Good for art supplies
The art canvas are good value and quality.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Disappointed Order
I placed order on line 5th November. With No dispatch communication following! When I phoned they said they would raise the issue with the warehouse and I was to call back in a few days.
When I...
Read more
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Slow
It's been a month and I still haven't received my parcel. Customer services don't know when I will receive it.
0
Rhannwch
MA
MarieWilde
Dilyswyd gan Feefo
GBR
8 months ago
What MarieWilde said about The Works:
SLOW
My order was delayed due to moving distribution centres, however, this was not made clear when placing the order that this would be the case. When I tried tracking my parcel no tracking information...
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.