How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Works Adolygiadau

http://www.theworks.co.uk

DA

Inspiring and empowering customers to read, learn, create and play

Service

3.2

/5

5

4

3

2

1

556

100

75

105

448

1,284

ratings over the past year

Arddangos pob 269,282 adolygiad

JB

June Burgess

Dilyswyd gan Feefo

GBR

8 months ago

What June Burgess said about The Works:

Ordered ten wooden sleighs paid for ten, only received nine, not received a refund. Please, I know it's easy to make mistakes but please learn to count. I needed ten that's why I payed for ten.

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

8 months ago

Very let down

From placing the order to the time of delivery was a very slow long time, almost 2 weeks and by the time it came for The Works to process and send, items were then out of stock, even though they were...