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The Works Adolygiadau

http://www.theworks.co.uk

Inspiring and empowering customers to read, learn, create and play

Service

3.2

556

100

105

448

1,284

ratings over the past year

Arddangos pob 269,282 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

8 months ago

Excellent service

The price of item was very competitive. The delivery was prompt and reasonably priced (as item below the free delivery level) . Arrived well packaged.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

8 months ago

Gifts

Orderd items came nxt day delivery really good value

JLM

Dilyswyd gan Feefo

GBR

8 months ago

What JLM said about The Works:

Hopeless customer service

As of Dec 29, I haven’t received my order placed on Nov 28. It was dispatched but has been lost at Evri’s delivery depot, no movement since Dec 6. I emailed customer services and they obviously...

Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Kirstin Maloney

Dilyswyd gan Feefo

GBR

8 months ago

What Kirstin Maloney said about The Works:

Very slow delivery - be prepared

Although The Works offer of 10 children's books for £10 is a brilliant one, I regret using the home delivery service. I ordered 2 sets of Christmas themed books along with 2 gifts on 28th November...

Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Barnara Mitchell

Dilyswyd gan Feefo

8 months ago

What Barnara Mitchell said about The Works:

My Favourite

Very, very good service. Staff are very helpful and are always able to give me advice, suggestions, information of newly received products that might be of interest to me. I also value the range of...

Hayleigh Kemp

Dilyswyd gan Feefo

GBR

8 months ago

What Hayleigh Kemp said about The Works:

Terrible

Never received my items and waited a month for any information and refund

Cwsmer Dibynadwy

Dilyswyd gan Feefo

8 months ago

Great Value

Good choice of books, great value and quick delivery.

Chris Jones

Dilyswyd gan Feefo

GBR

8 months ago

What Chris Jones said about The Works:

The works, works

Excellent service, great delivery

Mavaurneen Daynes

Dilyswyd gan Feefo

8 months ago

What Mavaurneen Daynes said about The Works:

Excellent

Cwsmer Dibynadwy

Dilyswyd gan Feefo

8 months ago

Order cancelled by The Works at last minute

Complete order cancelled by The Works following our chase up regarding non delivery delivery on 19th December 2025. Original order was placed 19th November 2025.

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