Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
ratings over the past year
Arddangos pob 269,282 adolygiad
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Worst Company shocking service
Absolutely shocking, I will never use this company again for business or personal
1
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Slow Delivery
I have been ordering books for many years now and used to get my delivery very quickly after ordering. My last three orders have taken at least 10 days or more and had to contact The Works to chase...
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0
Rhannwch
DD
Dawn Daysh
Dilyswyd gan Feefo
8 months ago
What Dawn Daysh said about The Works:
Good service
Good delivery on time
0
Rhannwch
SD
Shirley Dougill
Dilyswyd gan Feefo
8 months ago
What Shirley Dougill said about The Works:
Would recommend to anybody
Everything ive ordered from here has arrived on time well packed and great quality and value for money really good service.I save a fortune on the puzzel books I get quite a lot ,the jigsaw puzzels...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Where are the improvements?
I know the company has been working to improve their service, but this is my third online order with them and right now I have no intention of shopping online with them again as the most recent...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Online order
Ordered items on 20th November, needed for 12th December, after 3 emails & a 50 minute wait on phone, only to be disconnected, I couldn't cancel my order. Tried a fourth time to cancel order to be...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Great deals great choice
Quick delivery. Lots of choice for buying bits for the grandchildren and crafty bits for myself. Always manage to find what I’m looking for and always a very good price.
0
Rhannwch
JF
Julianne Fleming
Dilyswyd gan Feefo
GBR
8 months ago
What Julianne Fleming said about The Works:
Poor Delivery... Item still not recieved
We still have not recieved the order. It's been paused on evri site since 2nd Dec. These were Christmas gifts for children in nursery and they haven't recieved them.
1
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Good products
Good range of affordable products, delivery a bit slow at 10 working days unless you pay for next day.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Arsenal Football Annual
Very quick and efficient. Very polite and helpful.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.