Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack.
Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.
Dyddiad y pryniant: 09/01/2023
0
Rhannwch
DT
Dorothy Taylor
Dilyswyd gan Feefo
3 years ago
What Dorothy Taylor said about The Edinburgh Natural Skincare Company:
Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack.
Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.
I have not recived my order, so I can not rate it.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your message. Using your order and tracking number, I can see that this is currently with Customs. Please let us know if you need any further assistance.
Dyddiad y pryniant: 30/12/2022
0
Rhannwch
GC
Geraldine Campbell
Dilyswyd gan Feefo
3 years ago
What Geraldine Campbell said about The Edinburgh Natural Skincare Company:
The packaging is very nice. Great for gift-giving. The delivery to West Coast of Canada was fairly quick. Love the scent. Early days so I’m not sure if the bars will help correct my dry nails &...
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Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your review, we really value your feedback!
Product reviews
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your review, we really value your feedback!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.