What Louise Turner said about The Edinburgh Natural Skincare Company:
Love all your products!
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your review, we really value your feedback!
Dyddiad y pryniant: 01/01/2023
0
Rhannwch
JC
Jennifer Casey
Dilyswyd gan Feefo
3 years ago
What Jennifer Casey said about The Edinburgh Natural Skincare Company:
I have not received my products.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack.
Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.
Dyddiad y pryniant: 11/01/2023
0
Rhannwch
DB
Deanne Bardo
Dilyswyd gan Feefo
3 years ago
What Deanne Bardo said about The Edinburgh Natural Skincare Company:
After 3 weeks, according to the tracking number, my products have not been scanned into the royal mail. It’s hard to love a company that charges your account, but doesn’t send the purchase
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack.
Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.
Product reviews
Dyddiad y pryniant: 03/01/2023
0
Rhannwch
DT
Dawn Totty
Dilyswyd gan Feefo
3 years ago
What Dawn Totty said about The Edinburgh Natural Skincare Company:
I have not received my order, so I can’t say much except that tracking says it hasn’t reached the post office yet. It seems odd that it would take so long to post the order.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your feedback. Have you received your order as of today? We will aim to resolve this for you within the next 48 hours. Edinburgh Natural Skincare Company
Cwsmer Dibynadwy
3 years ago
As of today, no, I have not received my order.
Cwsmer Dibynadwy
3 years ago
Still have not received my order as of January 25, so I can’t review something I don’t have.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack.
Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.
So dissatisfied and disappointed. Still have not received my order. Will never order from you again. Tracking says you notified shipping company on 01/09/2023 and nothing has shipped. Yet you...
Read more
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack.
Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.
Product reviews
Dyddiad y pryniant: 08/01/2023
0
Rhannwch
KK
Karolina Kanczugowska
Dilyswyd gan Feefo
3 years ago
What Karolina Kanczugowska said about The Edinburgh Natural Skincare Company:
I love the products which I bought. I have Eternal anti-aging super serum, it's amazing and Eternal super cream, my skin never looks healthier, fresh and radiant.
I recommend a solid hand cream bar....
Read more
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your review, we really value your feedback!
Product reviews
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your review, we really value your feedback!
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your review, we really value your feedback!
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your review, we really value your feedback!
Dyddiad y pryniant: 10/01/2023
0
Rhannwch
DC
David Cliss
Dilyswyd gan Feefo
3 years ago
What David Cliss said about The Edinburgh Natural Skincare Company:
excellent product, affordable. good service,
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your review, we really value your feedback!
Dyddiad y pryniant: 10/01/2023
0
Rhannwch
EC
ella coverdale
Dilyswyd gan Feefo
3 years ago
What ella coverdale said about The Edinburgh Natural Skincare Company:
I still haven't received my order. It shipped on Jan 11 2023. I can't get any tracking information. How can you rate a product that I have never received. I would love to try it someday.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack.
Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.
Product reviews
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack.
Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack.
Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.