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Adolygiadau The Edinburgh Natural Skincare Company

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 years ago

Never received items and no response to emails..buyer beware !

Ordered over 3 weeks ago and never received it. Sent emails and not even the courtesy of a response but they keep sending me emails to leave feedback..so here you go. I am out forty dollars. I'd...

Product reviews

Dyddiad y pryniant: 12/01/2023

0

KL

Kimberly Leach

Dilyswyd gan Feefo

3 years ago

What Kimberly Leach said about The Edinburgh Natural Skincare Company:

Order placed Dec. 2, 2022 - as of Jan. 22, 2023 it still has not arrived.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack. Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.

KL

Kimberly Leach

3 years ago

Response confirmed this is a shipping issue and not a product issue. Thank you. I’m anxious to receive my shipment to try the product for the first time.

Product reviews

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack. Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.

Dyddiad y pryniant: 02/12/2022

0

NS

Nancy Sandstrom

Dilyswyd gan Feefo

3 years ago

What Nancy Sandstrom said about The Edinburgh Natural Skincare Company:

I still haven’t received my order!

Dyddiad y pryniant: 12/01/2023

0

II

Ildiko Isenschmid

Dilyswyd gan Feefo

3 years ago

What Ildiko Isenschmid said about The Edinburgh Natural Skincare Company:

I have not received my order yet. They just fob me off with some lame excuse and refuse to refund my money. You will hear from my lawyer shortly.

Product reviews

Dyddiad y pryniant: 02/01/2023

0

BS

Barb Scharer

Dilyswyd gan Feefo

Manitoba Canada

3 years ago

What Barb Scharer said about The Edinburgh Natural Skincare Company:

It took a little while to receive, but so worth the wait! My hand feel amazing after using the bar hand cream just a couple of times! I like that I don’t have to know how much to use, just rub it on...

Product reviews

Dyddiad y pryniant: 05/01/2023

0

SJ

Sharon James

Dilyswyd gan Feefo

Canada

3 years ago

What Sharon James said about The Edinburgh Natural Skincare Company:

Disappointed

It hard to weight a review when you haven’t received my hand creams yet .One order was Jan 3/23 and one onJan 9/23 .I have been told both orders have been shipped but there is no updateds

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack. Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.

SJ

Sharon James

3 years ago

Thank you for your response. As of today (January 26/23) Royal Mail still has no updates but they no longer send me to a letter to read about their delays . I am so looking forward to using your products

Product reviews

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack. Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.

Dyddiad y pryniant: 30/12/2022

1

NB

Natalie Bussieres

Dilyswyd gan Feefo

3 years ago

What Natalie Bussieres said about The Edinburgh Natural Skincare Company:

Have not received my order...

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your message - we have been looking into this for you. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack. Please accept my apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company and the product ordered.

Product reviews

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your message - we have been looking into this for you. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack. Please accept my apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company and the product ordered.

Dyddiad y pryniant: 01/01/2023

0

JH

Joyce Harmon

Dilyswyd gan Feefo

3 years ago

What Joyce Harmon said about The Edinburgh Natural Skincare Company:

I haven’t received this yet.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your message - we have been looking into this for you. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack. Please accept my apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company and the product ordered.

Dyddiad y pryniant: 11/01/2023

0

CB

Cathi Bertin

Dilyswyd gan Feefo

3 years ago

What Cathi Bertin said about The Edinburgh Natural Skincare Company:

Beautiful!

Excellent products, perfume is beautiful! Swift efficient service. Not over packaged.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your review, we really value your feedback!

Product reviews

Dyddiad y pryniant: 11/01/2023

0

The Edinburgh Natural Skincare Company Adolygiadau

Reverie Solid Hand Cream BarMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchI never received my order

3 Golden Rosewood Solid Hand Cream Bars - Hand cream barMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchI cannot rate the product as I have not received it yet.

Gardener?s Solid Hand Cream BarMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchNot received. Awful service.

The Queen Bee Solid Hand Cream BarMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchLove it! Smells great, feels great and no waste!

3 Symmetry Hand Cream BarsMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrch

Luxury No. 1 Solid Hand Cream BarMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchUnable to rate: sis not receive my order... too bad.

Luxury No.1 10ml Rollerball Travel Mini Botanical Perfume OilMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchThis was a gift for a friend and she loves it

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?