The Edinburgh Natural Skincare Company Adolygiadau

Thanks so much for your amazing feedback, we really appreciate it! Kind Regards, Emma - ENSC

Thanks so much for your amazing feedback, so glad you are happy with your products and looking forward to having you try more of our lovely products! Kind Regards, Emma - ENSC

Hi there, we're really sorry to hear that your order has yet to arrive. We have had major issues with Royal Mail International deliveries where they were halted after a recent cyber attack within Royal Mail. This has impacted our small business massively and has been outwith our control. I have checked your order number and I can see that Royal Mail have your parcel. Please do let me know if you need anything further. Kind Regards, Emma - ENSC

Hi there, we're really sorry to hear that your order has yet to arrive. We have had major issues with Royal Mail International deliveries where they were halted after a recent cyber attack within Royal Mail. This has impacted our small business massively and has been outwith our control. We also recognise our Customer Care side has failed recently and replying to all Customers. Please do let me know if you would like any further information. Kind Regards, Emma - ENSC

Hi Angela, I'm really sorry you've had to wait for your parcel and recognise that our ongoing issues with Royal Mail at this current time has had a massive negative impact on ourselves and our Customers. I can see that this was delivered today, Friday 3rd February. Would you mind confirming all was received okay? Kind Regards, Emma - ENSC

Good Evening, Kit! Brilliant to hear your lovely feedback and delighted you love our beautiful products. Please do let us know if you need any product information or recommendations! Emma - ENSC

Thanks so much for your lovely feedback! We're really pleased to hear. Kind Regards, Emma - ENSC

Thanks so much for your lovely review. Please do let us know if you need any product recommendations! Emma - ENSC

Hi, thanks for your comment. We have been facing a situation with Royal Mail on international orders where they haven't been able to distribute due to a cyber attack on their network. More information can be found on the following link; https://www.royalmail.com/international-incident-bulletin and is outwith our control and looking at alternative solutions for the future. Please do let me know if you want further information. Kind Regards, Emma - ENSC

Hi Jenifer, thanks for your comment. We have been facing a situation with Royal Mail on international orders where they haven't been able to distribute due to a cyber attack on their network. More information can be found on the following link; https://www.royalmail.com/international-incident-bulletin and is outwith our control. As a small company, we really value all feedback and we want all orders fulfilled in good time. Please do let me know if you want further information. Kind Regards, Emma - ENSC