What Susan Zerafa said about The Edinburgh Natural Skincare Company:
It never arrived!!!
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for contacting. We're really sorry for the delay due to the backlog of orders due with Royal Mail. We are keeping an eye on all international orders and your order is currently in transit after leaving the UK. We are trying to contact every Customer that is affected by this. Kind Regards, Emma - ENSC
Product reviews
Dyddiad y pryniant: 11/01/2023
0
Rhannwch
SK
Sally Kehoe
Dilyswyd gan Feefo
ST.OUIS, MO.USA
3 years ago
What Sally Kehoe said about The Edinburgh Natural Skincare Company:
Finally received today . Love how smooth it makes my hands. Will definitely buy more.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
We are so glad to hear that you've received your hand cream bars and love them as much as we do! Your feedback is really valuable! Kind Regards, Emma - ENSC
Har inte fått produkten levererad. De påstår att royal mail strejkar men använder ändå dem för leveranserna.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your message. You have said you are aware of the Royal Mail strike action, this has severely impacted us as a small business and we are looking at alternative distribution options. We are so sorry to all our Customers for the delay in receiving their orders. Your order is in transit to leave the UK today. Let me know if you need anything further. Kind Regards, Emma - ENSC
Dyddiad y pryniant: 11/01/2023
0
Rhannwch
EP
Elisabeth Piché
Dilyswyd gan Feefo
Québec, Canada
3 years ago
What Elisabeth Piché said about The Edinburgh Natural Skincare Company:
Unfortunately, I have not received my order yet 😕 Soon I hope!
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for your feedback and we apologise for the slow despatch, we have been massively impacted with the backlog of orders due to Royal Mail had halted International deliveries. We will keep a track of your order and please accept our apologies again. Emma - ENSC
Please respond to my email. This is the second time I am trying to let you know that I have not received my order. You must obviously feel that I have my order if you are asking me to review it.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for getting in contact. We apologise for the slow despatch, we have been massively impacted with the backlog of orders due to Royal Mail had halted International deliveries. Your order is currently in transit, please accept our apologies again. Emma - ENSC
Product reviews
Dyddiad y pryniant: 11/01/2023
0
Rhannwch
VJ
Venessa Josey
Dilyswyd gan Feefo
3 years ago
What Venessa Josey said about The Edinburgh Natural Skincare Company:
Thank you for your feedback and we apologise for the slow despatch, we have been massively impacted with the backlog of orders due to Royal Mail had halted International deliveries. We will keep a track of your order and please accept our apologies again. Emma - ENSC
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.