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Sephora Adolygiadau

https://www.sephora.co.uk/

ARDDERCHOG

Service

4.2

1,356

127

270

1,840

ratings over the past year

Arddangos pob 180,361 adolygiad

Olivia Thornton

Dilyswyd gan Feefo

5 days ago

Kirsty

Dilyswyd gan Feefo

GBR

6 days ago

What Kirsty said about Sephora:

Didn’t receive item, reply or refund! Disgrace!

Awful! I still haven’t received my item. I emailed asking where it was, and was told it was lost it transit. And was asked if I’d like a new item sent out or refund. I’ve emailed back asking for a...

Shannon

Sephora

5 days ago

Hi, Thank you for taking the time to share your feedback. We’re very sorry for the delay in getting back to you and we sincerely apologise for the frustration this has caused. We’ve been experiencing a particularly busy period, but I can see that this was resolved for you yesterday. We completely understand how disappointing this experience must have been and we’re sorry that we fell short on this occasion. We hope we can serve you better in the future, and if you ever decide to give us another chance, we’d be grateful for the opportunity to provide you with the experience you deserve. Warm Regards, Customer Care

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 days ago

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 days ago

Laolu Adefarasin

Dilyswyd gan Feefo

7 days ago

What Laolu Adefarasin said about Sephora:

Good

Helen

Dilyswyd gan Feefo

GBR

7 days ago

What Helen said about Sephora:

Great customer service

Sephora were exceptional when Evri lost my parcel. The initial package was despatched the day after ordering, but stayed in Evri’s hub for the following seven days. I messaged Sephora, who replied...

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 days ago

Margaret Gallagher

Dilyswyd gan Feefo

GBR

7 days ago

Sibel Uzun

Dilyswyd gan Feefo

7 days ago

What Sibel Uzun said about Sephora:

I didn’t get my order since more then 1 months. And even no any email

Vanessa

Sephora

7 days ago

Hi Thank you for your recent review. Sorry to hear you have not received your order. Our team will reach out via email with a resolution. Kind Regards, Sephora UK Customer Care

Cwsmer Dibynadwy

Dilyswyd gan Feefo

8 days ago

I ordered two items, and despite informing them, I didn’t receive them. They told me they would send again, but I still haven’t received anything. The photo they are sending me is not even of my home.

Vanessa

Sephora

7 days ago

Hi There Thank you for your feedback. We are sorry to hear your order has not ben received. We can see a replacement has been issued and delivered. Our team will be in touch shortly. Kind Regards, Sephora UK Customer Care

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